1 option
Five-star customer service : a step-by-step guide for physician practices / James W. Saxton, Maggie M. Finkelstein.
Levy Dental Medicine Library - Stacks R728 .S298 2005 1 v. + CD-ROM
Available
- Format:
- Book
- Author/Creator:
- Saxton, James W.
- Language:
- English
- Subjects (All):
- Medicine--Practice--United States.
- Medicine--Practice.
- United States.
- Practice Management, Medical.
- Medical Subjects:
- Practice Management, Medical.
- United States.
- Physical Description:
- x, 100 pages : illustrations, forms ; 28 cm + 1 CD-ROM (4 3/4 in.)
- Other Title:
- Step-by-step guide for physician practices
- Place of Publication:
- Marblehead, MA : HCPro, [2005]
- Summary:
- Accompanying CD-ROM contains ... "several tools to help you get started and to maintain a five-star service concept." -- p. vii.
- ISBN:
- 1578396972
- OCLC:
- 62759308
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