Juran's quality control handbook / J.M. Juran, editor-in-chief, Frank M. Gryna, associate editor.

Format:

Book

Contributor:

Juran, J. M. (Joseph M.), 1904-2008.

Gryna, Frank M.

Language:

English

Subjects (All):

Quality control--Handbooks, manuals, etc.

Quality control.

Genre:

Handbooks and manuals.

Physical Description:

1 volume (various pagings) : illustrations ; 23 cm

Edition:

Fourth edition.

Place of Publication:

New York : McGraw-Hill, [1988]

Summary:

More than ever the international reference work for managers and specialists, the new Fourth Edition of this classic desktop guide defines how to plan, produce, control, and continually improve quality companywide for the 1990s -- from the executive suite to the factory floor.

Competition in quality has demanded severe changes in the approaches to managing for quality -- changes so revolutionary that nearly 90 percent of the material in this Fourth Edition is either completely new or thoroughly revised -- with contributions from more than two dozen noted international authorities.

Throughout, Juran's Quality Control Handbook draws on a global array of authentic case materials from the vast literature on quality and from unpublished company sources. Tough, perceptive, methodical, and unfailingly realistic, it's packed with the tested concepts and tools which have brought the leaders in quality to their position of leadership.

Contents:

List of Contributors ix

1. How to Use the Handbook / J. M. Juran 1.1

2. The Quality Function / J. M. Juran 2.1

3. Quality and Income / J. M. Juran 3.1

4. Quality Costs / Frank M. Gryna 4.1

5. Quality Policies and Objectives / J. M. Juran 5.1

6. Companywide Planning for Quality / J. M. Juran 6.1

7. Organizing for Quality / J. M. Juran 7.1

8. Upper Management and Quality / J. M. Juran 8.1

9. Quality Assurance / Frank M. Gryna 9.1

10. Managing Human Performance / Edward M. Baker 10.1

11. Training for Quality / Frank M. Gryna 11.1

12. Field Intelligence / Frank M. Gryna 12.1

13. Product Development / Frank M. Gryna 13.1

14. Software Development / Patrick J. Fortune 14.1

15. Supplier Relations / Frank M. Gryna 15.1

16. Manufacturing Planning / Frank M. Gryna 16.1

17. Production / Frank M. Gryna 17.1

18. Inspection and Test / Joseph J. Zeccardi 18.1

19. Marketing / Frank M. Gryna 19.1

20. Customer Service / Frank M. Gryna 20.1

21. Administrative and Support Operations / Frank M. Gryna 21.1

22. Quality Improvement / Frank M. Gryna 22.1

23. Basic Statistical Methods / Edward J. Dudewicz 23.1

24. Statistical Process Control / Dorian Shainin, Peter D. Shainin 24.1

25. Acceptance Sampling / Edward G. Schilling, Dan J. Sommers 25.1

26. Design and Analysis of Experiments / J. Stuart Hunter, Mary G. Natrella, E. Harvey Barnett, William G. Hunter, Truman L. Koehler 26.1

27. Computers and Quality / F. I. Orkin 27.1

28. Process Industries / R. S. Bingham, Jr., Clyde H. Walden 28.1

29. Electronics Components Industries / A. Blanton Godfrey, Robert E. Kerwin 29.1

30. Assembly Industries / J. Douglas Ekings 30.1

31. Complex Industries / H. Dean Voegtlen 31.1

32. Job Shop Industries / Leonard A. Seder 32.1

33. Service Industries / Charles D. Zimmerman, III, John W. Enell 33.1

34. Quality and Society / J. M. Juran 34.1

35A. Quality and the National Culture / J. M. Juran 35A.1

35B. Quality in Developing Countries / Lennart Sandholm 35B.1

35C. Quality in France / Jean-Marie Gogue 35C.1

35D. Quality in the Federal Republic of Germany / Ernst Schlotel 35D.1

35E. Quality in Great Britain / Wilfred R. Thoday 35E.1

35F. Quality in Japan / Yoshio Kondo 35F.1

35G. Quality in the United States of America / J. M. Juran 35G.1

35H. Quality in Socialist Countries / F. Egermayer 35H.1

Appendix II Tables and Charts AII.1

Appendix III Selected Quality Standards, Specifications, and Related Documents AIII.1

Appendix IV Quality Systems Terminology AIV.1.

Notes:

Rev. ed. of: Quality control handbook. 3rd ed. 1974.

Includes bibliographies and indexes.

ISBN:

0070331766

OCLC:

17546189