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Banks and customers : a behavioural analysis / Sushila Singhal.
LIBRA HG1616.C87 S56 1987
Available from offsite location
- Format:
- Book
- Author/Creator:
- Singhal, Sushila.
- Language:
- English
- Subjects (All):
- Banks and banking--Customer services--India.
- Banks and banking.
- Banks and banking--Customer services.
- Bank employees.
- India.
- Bank employees--India--Attitudes.
- Physical Description:
- vii, 233 pages ; 22 cm
- Place of Publication:
- New Delhi : Shri Ram Centre for Industrial Relations & Human Resources, 1987.
- Summary:
- Study covers six nationalized banks in India.
- Notes:
- Study sponsored by the Shri Ram Centre for Industrial Relations and Human Resources.
- Includes index.
- Bibliography: pages [180]-188.
- OCLC:
- 18385102
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