1 option
Managing in the service economy / James L. Heskett.
Lippincott Library HD9980.5 .H47 1986
Mixed Availability
- Format:
- Book
- Author/Creator:
- Heskett, James L.
- Language:
- English
- Subjects (All):
- Service industries--Management.
- Service industries.
- Physical Description:
- viii, 211 pages : illustrations ; 25 cm
- Place of Publication:
- Boston, Mass. : Harvard Business School Press, 1986.
- Notes:
- Includes index.
- Bibliography: pages 195-204.
- ISBN:
- 0875841309
- OCLC:
- 13010710
The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.