My Account Log in

1 option

Work and Life in the Global Economy : A Gendered Analysis of Service Work / edited by D. Howcroft, H. Richardson.

Ebook Central Academic Complete Available online

View online
Format:
Book
Contributor:
Howcroft, Debra.
Richardson, Helen, Dr.
Language:
English
Subjects (All):
Personnel management.
Industrial sociology.
Sex.
Service industries.
Economics.
Management.
Human Resource Management.
Sociology of Work.
Gender Studies.
Services.
Local Subjects:
Human Resource Management.
Sociology of Work.
Gender Studies.
Services.
Economics.
Management.
Physical Description:
1 online resource (297 p.)
Edition:
1st ed. 2010.
Place of Publication:
London : Palgrave Macmillan UK : Imprint: Palgrave Macmillan, 2010.
Language Note:
English
Summary:
This book aims to explore the social and cultural issues within the economic changes that have given rise to service work. Written by specialists in their respective fields, this book draws together authors from interdisciplinary areas that are carrying out significant research into gender and service work within an international context.
Contents:
Cover; Contents; List of Tables; Notes on Contributors; 1. Introduction; 2. Women as Knowledge Workers: From the Telegraph to the Computer; 3. Respectability and Flexibility in the Neoliberal Service Economy; 4. 'Are you married?' Exploring Gender in a Global Workplace in India; 5. Gendered Hierarchies in Transnational Call Centres in India; 6. Domestic Labour - The Experience of Work in India's Other Call Centre Industry; 7. 'Caring' Professionals: Global Migration and Gendered Cultural Economy; 8. The Crisis of Care, International Migration, and Public Policy
9. Reflections on Gender and Pay Inequalities in the Contemporary Service Economy10. Clerks, Cashiers, Customer Carers: Women's Work in European Services; 11. An ICT Skills Model of Inclusion: Contemporary Distortions of Equity in British Network Engineer Training; 12. The Isolated Professional: Conflict, Fragmentation and Overload in UK Financial Services; 13. Cultural Constraints: Japanese Mothers Working in a Multinational Corporation; Index
Notes:
Conference proceedings, Manchester, February 2008.
Includes bibliographical references and index.
ISBN:
9786612743320
9781282743328
1282743325
9780230277977
0230277977
OCLC:
649381008

The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.

Find

Home Release notes

My Account

Shelf Request an item Bookmarks Fines and fees Settings

Guides

Using the Find catalog Using Articles+ Using your account