Tourism employment : analysis and planning / Michael Riley, Adele Ladkin, and Edith Szivas.

Format:

Book

Author/Creator:

Riley, Michael.

Contributor:

Ladkin, Adele.

Szivas, Edith.

Series:

Aspects of tourism ; 6

Aspects of Tourism ; 6

Language:

English

Subjects (All):

Tourism--Management.

Tourism.

Tourism--Personnel management.

Tourism--Employees--Supply and demand.

Physical Description:

1 online resource (200p.)

Place of Publication:

Clevedon ; Buffalo : Channel View Publications, c2002.

Language Note:

English

Summary:

Using ideas from labour economics, work psychology and industrial psychology, the authors look at tourism employment in both its workplace context and its wider economic and social environment and attempt to tell a coherent story.

This text is an attempt to understand tourism employment in a holistic way. Using ideas from labour economics, work psychology and industrial sociology, the authors look at tourism employment in both its workplace context and its wider economic and social environment and attempt to tell a coherent story. Both behavioural and economic perspectives are used to address questions that are salient to manpower planning, education planning and tourism management. By examining the diversity and commonality within occupations against the background of a dynamic labour market, the text develops themes that contribute to our understanding of the behaviour of workers and managers in the industry.

Contents:

Introduction: The Concept to the Book Part One: Understanding the Industry 1. Diversity and Planning; 2. Attraction and Accessibility; 3. Labour Productivity; 4. Pay Administration; 5. The Nature of Service Labour Part Two: Analysis; Some Empirical Studies 6. The Principles of Biographical Analysis; 7. Mobility into Tourism; 8. Career Analysis and Labour Markets; 9. Motivation and Occupational Choice; 10. Occupational Classification and Analysis; 11. Skill Accumulation Patterns; 12. Personal Career Strategies Part Three: Human Resource Development 13. Human Resource Management; 14. Vocational Education and Markets: Tourism Education; 15. Planning and Development

Notes:

Bibliographic Level Mode of Issuance: Monograph

Includes bibliographical references (p. 186-197) and index.

Description based on online resource; title from PDF title page (publisher's Web site, viewed 25. Nov 2020)

ISBN:

9786613920928

9781845413927

184541392X

9781283608473

1283608472

9781873150382

1873150385

OCLC:

51908639