The Rise of AI User Applications : Chatbots Integration Foundations and Trends / by Svetlana Bialkova.

Format:

Book

Author/Creator:

Bialkova, Svetlana, author.

Language:

English

Subjects (All):

Artificial intelligence.

User interfaces (Computer systems).

Human-computer interaction.

Artificial Intelligence.

User Interfaces and Human Computer Interaction.

Local Subjects:

Artificial Intelligence.

User Interfaces and Human Computer Interaction.

Physical Description:

1 online resource (257 pages)

Edition:

1st ed. 2024.

Place of Publication:

Cham : Springer Nature Switzerland : Imprint: Springer, 2024.

Summary:

This monograph introduces readers to core theories and applications in the chatbot AI context. Although AI is attracting significant attention, there is a literature gap and lack of practical guidelines on the key drivers of chatbot efficiency and agency capacity. There is a caveat between algorithmic explanations and actionable understanding, despite the acknowledged importance of inherently human-centric properties. Addressing these gaps, this state-of-the-art book offers a distinctive combination of content, theory, practice evaluation, and a holistic framework encompassing cognitive, emotional and social aspects, focusing on how to enhance AI agency and user experience. The framework aims to drive design, encouraging development of intelligent systems, techniques to evaluate chatbot with purposes, to appropriately meet user needs and market demand for responsible and explainable AI, XAI. Avenues for transforming business and life by implementing new generation AI systems are further discussed, as well as recommendations to overcome consumer resistance and advice for policy measures to reduce risks given the AI boost. While the community is still in an exploratory mode, we hope “The Rise of AI User Applications: Chatbots Integration Foundations and Trends” provides the needed understanding and will inspire researchers across disciplines to combine their efforts and work together on this very intriguing topic.

Contents:

Preface

Part I: Evolution of Theory

Introduction to Chatbot AI Applications

Audit of Literature on Chatbot Applications

Core Theories Applied in Chatbot Context

Part II: Key Drivers of Chatbot Efficiency - A Holistic Framework

Shaping Chatbot Efficiency- How to Build Better Systems

Chatbot Efficiency - Model Testing

Anthropomorphism - What is Crucial

Chatbot Agency - Model Testing

AI Transforming the Business and Everyday Life

Data Management

Explainable AI (XAI)

Conclusions and Future Perspectives

Glossary

Index.

Notes:

Includes bibliographical references and index.

ISBN:

3-031-56471-5