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Occupational Licensing of Uber Drivers / Jonathan Hall, Jason Hicks, Morris M. Kleiner, Yun taek Oh.

NBER Working papers Available online

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Format:
Book
Author/Creator:
Hall, Jonathan.
Contributor:
Hicks, Jason.
Kleiner, Morris M.
Oh, Yun taek.
National Bureau of Economic Research.
Series:
Working Paper Series (National Bureau of Economic Research) no. w35635.
NBER working paper series no. w35635
Language:
English
Physical Description:
1 online resource: illustrations (black and white);
Place of Publication:
Cambridge, Mass. National Bureau of Economic Research 2026.
Summary:
We examine whether occupational licensing improves service quality and safety using trip-level Uber data that include driver ratings and telematics-based measures of driving behavior. Exploiting quasi-random assignment from proximity-based dispatch, we compare trips served by licensed and unlicensed drivers in two settings: a cross-border comparison between New York City and New Jersey, and a deregulation event in Houston. Across settings and specifications, including instrumental variable estimates, we find no consistent evidence that licensing improves consumer outcomes. In Houston, post-deregulation entrants are indistinguishable from previously licensed drivers on ratings and driving behavior, despite differing markedly in experience and age.
Notes:
August 2026.
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