Mastering Salesforce Quality : A Strategic Blueprint for Testing, Resilience, and AI-Ready Assurance / by Niranjan Gattupalli, RaviTeja Amerineni.

Format:

Book

Author/Creator:

Gattupalli, Niranjan.

Series:

Business and Management Series

Language:

English

Subjects (All):

Business information services.

Computer science.

Enterprise Architecture.

IT in Business.

Computer Science.

Local Subjects:

Enterprise Architecture.

IT in Business.

Computer Science.

Physical Description:

1 online resource (318 pages)

Edition:

1st ed. 2026.

Place of Publication:

Berkeley, CA : Apress : Imprint: Apress, 2026.

Summary:

Salesforce quality engineering is at a turning point. As organizations adopt Agentforce and scale across multi-cloud Hyperforce environments, traditional testing methods—manual checks, UI-driven automation, and reactive bug fixes—fall short. This book offers practical frameworks and proven strategies from decades of real-world experience with Fortune 500 Salesforce programs, addressing the scale, speed, and complexity of today’s platforms. This book covers 14 focused chapters and explores embedding quality into design, automation with measurable ROI, AI-era testing, and continuous compliance. Unique to this book is its emphasis on auditing GPT-generated content, testing autonomous agents, and implementing ethical governance. With over 50 reusable test scenarios, templates, and checklists, it’s both a playbook and a cultural roadmap, helping teams turn quality into a strategic advantage. What You Will Learn Design and implement scalable Salesforce QA strategies that align with modern multi-cloud and AI-powered architectures such as Hyperforce and Agentforce Understand techniques to validate AI-generated content, test autonomous agents, and apply ethical governance within your testing processes Practice ways to drive measurable ROI from test automation and accelerate adoption using reusable scenarios, templates, and quick-start guides .

Contents:

Chapter 1: The Quality Imperative: Why Rigorous Testing of Salesforce is Not Optimal

Chapter 2: Foundation First

Chapter 3: Automation Advantage

Chapter 4: Excellence Framework: Best Practices, Tools, and Strategic Selection

Chapter 5: Data Mastery: Conquering the Test Data Management Challenge

Chapter 6: Architectural Resilience

Chapter 7: Strategic Testing Blueprints

Chapter 8: Performance

Chapter 9: Hyperforce and Scalability Testing

Chapter 10: DevOps, CI/CD, and Quality Governance

Chapter 11: Testing AI-Native Salesforce Features

Chapter 12: Security Testing and Compliance Automation

Chapter 13: Scaling a Quality-First Engineering Culture

Chapter 13: Quality Maturity Excellence

Chapter 14: The Future of Salesforce Quality Engineering

Appendx A: QMEM Asessment Toolkit

Appendix B: Strategic Testing Blueprint Summary Sheets

Appendix C: AI Governance and Validation Checklist.

Notes:

Description based upon print version of record.

Print version record.

Other Format:

Print version: Gattupalli, Niranjan Mastering Salesforce Quality

ISBN:

9798868828942

OCLC:

1612730011