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Conflict resolution essentials : strengthen teams through better communication.

O'Reilly Online Learning: Academic/Public Library Edition Available online

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Format:
Video
Contributor:
Lazaar, Jamal, instructor.
Packt Publishing, publisher.
Language:
English
Subjects (All):
Conflict management.
Business communication.
Teams in the workplace.
Physical Description:
1 online resource (1 video file (1 hr., 29 min.)) : sound, color.
Edition:
[First edition].
Place of Publication:
[Birmingham, United Kingdom] : Packt Publishing, 2026.
Summary:
In this 1-hour course, explore practical conflict resolution through clear explanations and realistic examples. Apply a six-step conflict-resolution process and prevent conflict with proactive communication with methods designed for confident application. What I will be able to do after this course Apply a six-step conflict-resolution process Prevent conflict with proactive communication Formulate requests without creating resistance Use vocal delivery to influence constructively Recognize common responses to conflict Course Instructor(s) Jamal Lazaar is a professional trainer and international speaker with 10 years of project management experience. A certified NLP and hypnosis trainer, he has trained employees at Volkswagen, Nasdaq, and Apple, combining an engineering background with coaching expertise. Who is it for? Managers, employees, entrepreneurs, and anyone facing conflict in professional or personal settings. It is useful for learners who want to prevent escalation, regulate emotions, communicate requests clearly, negotiate effectively, and resolve disagreements with confidence.
Notes:
OCLC-licensed vendor bibliographic record.
ISBN:
9781808760815
OCLC:
1613892459

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