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Service Design : A Practical Guide to Creating Customer Centric Services.
- Format:
- Book
- Author/Creator:
- Paul, Debra.
- Language:
- English
- Subjects (All):
- Design services.
- Customer services.
- Physical Description:
- 1 online resource (252 pages)
- Edition:
- 1st ed.
- Place of Publication:
- Swindon : BCS Learning & Development Limited, 2026.
- Summary:
- With customer expectations higher than ever before, delivering great service is no longer optional, it's essential. Service Design is your practical, visual guide to creating services that truly meet customer needs, from first interaction to the final outcome.
- Notes:
- Description based on publisher supplied metadata and other sources.
- Part of the metadata in this record was created by AI, based on the text of the resource.
- ISBN:
- 9781780177298
- OCLC:
- 1603124780
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