Brain bites : empathy: the key to active listening.

Format:

Video

Contributor:

Bigger Brains (Firm), instructor.

Packt Publishing, publisher.

Language:

English

Subjects (All):

Employee motivation.

Empathy.

Personnel management.

Physical Description:

1 online resource (1 video file (17 min.)) : sound, color.

Edition:

[First edition].

Place of Publication:

[Birmingham, United Kingdom] : Packt Publishing, 2026.

Summary:

In this engaging 17-minute course, strengthen active listening by recognizing emotions and responding with genuine awareness. Explore empathy, emotional intelligence, body language, vocal tone, words, and thoughtful digital communication. What I will be able to do after this course Distinguish empathy from sympathy Explain empathy's role in emotional intelligence Recognize emotions through body language and tone Communicate awareness of another person's feelings Reduce cyber-disinhibition in digital conversations Course Instructor(s) Bigger Brains is a premium eLearning provider known for using skilled subject matter experts with real-world experience to create engaging online training, offering high-quality courses in both technology and business skills. Bigger Brains uses a unique Teacher/Learner approach to feature two people on camera, ensuring that every course published is interactive and conversational, mirroring the learning experience found in a live classroom. Filmed with multiple cameras, experienced teachers, and high-quality production, Bigger Brains' award-winning courses are the premium choice for any business professional. Who is it for? Anyone who wants to improve active listening through empathy, including managers, team members, customer-facing professionals, and colleagues who communicate in person or online.

Notes:

OCLC-licensed vendor bibliographic record.

ISBN:

9781808657672

OCLC:

1609954671