Microsoft 365 Copilot and Agent Administration Fundamentals : Build Practical Skills and Confidently Prepare for the Microsoft AB-900 Certification Exam.

Format:

Book

Author/Creator:

Miles, Steve.

Language:

English

Subjects (All):

Microsoft software.

Artificial intelligence.

Physical Description:

1 online resource (278 pages)

Edition:

1st ed.

Place of Publication:

Birmingham : Packt Publishing, Limited, 2026.

Summary:

Prepare for the Microsoft AB-900 exam with hands-on coverage of Microsoft 365 Copilot, security, governance, Purview, Entra, and agent administration for secure AI adoptionDRM-free PDF version + access to Packt's next-gen Reader* Key Features Learn Microsoft 365 Copilot, security, governance, and AI agent administration Configure, secure.

Contents:

Cover

Title page

Copyright and Credits

Contributors

About the author

About the reviewers

Table of Contents

Preface

Who this book is for

What this book covers

To get the most out of this book

Download the color images

Conventions used

Get in touch

Free benefits with your book

How to Unlock

Share your thoughts

Chapter 1: Identifying the Core Features and Objects of Microsoft 365 Services

Explaining how licensing affects access to Microsoft 365 features

Identifying user-based and group-based license assignment

Identifying license components that affect service access

Exploring organization configuration in the Microsoft 365 admin center

Identifying the Microsoft 365 tenant model

Identifying domain types

Default tenant domain

Custom domains, verification, and DNS records

Identifying organization-wide settings

Organization profile settings

Tenant-wide access and sharing settings

Identifying configuration objects in the Exchange Online admin center

Exploring mailbox types

User mailboxes

Shared mailboxes

Resource mailboxes

Comparison

Identifying distribution lists

Identifying configuration objects in the SharePoint admin center

Identifying SharePoint site types

Team site

Communication site

Identifying document libraries

Identifying folders within libraries

Identifying SharePoint site roles and permissions

Identifying permission inheritance

Inherited permissions

Breaking inheritance

Identifying default SharePoint roles

Owners

Members

Visitors

Identifying permission scope levels

Site-level permissions

Library-level permissions

Folder-level permissions

Item-level permissions

Identifying configuration objects in the Teams admin center

Identifying teams

Identifying channels.

Standard channels

Private channels

Shared channels

Identifying Teams policy types

Meeting policies

Messaging policies

App permission policies

Summary

Core Microsoft 365 objects reference

Key terms and acronyms

Exam readiness drill - chapter review questions

Link to this chapter's quiz

Chapter 2: Understanding Microsoft 365 Security Principles

Explaining Zero Trust principles

Traditional perimeter-based security

The Zero Trust security model

Core principles of Zero Trust

Zero Trust in Microsoft 365

Understanding authentication methods

Understanding identities

Types of identities

The purpose of authentication

Authentication versus authorization

Authentication methods

Multi-factor authentication

Authentication factors

Passwordless authentication

Understanding authorization

The purpose of authorization

Role-based access control

Benefits of role-based access control

Managing permissions with groups

Understanding threat protection and intelligence

The modern threat landscape

Common attack techniques

Threat detection and intelligence

Security alerts and investigation

Understanding Microsoft Defender XDR capabilities

Security signals and telemetry

Alert correlation and incidents

Investigation and response capabilities

Microsoft 365 security principles reference

Chapter 3: Identifying Core Security Features of Microsoft 365 Services

Understanding features and capabilities of Microsoft Entra

Understanding conditional access and policies

Identifying the appropriate security object to use in an organization (users and groups)

User identities in Microsoft Entra.

Groups as identity containers for managing access

Common group types used in Microsoft environments

Using groups to simplify access management

Understanding the purpose and benefits of single sign-on (SSO)

Understanding App registrations and Enterprise applications

App registrations

Enterprise applications (service principals)

Relationship between an app registration and an enterprise application

Identifying the role of Privileged Identity Management (PIM) in an organization

Just-in-time privileged access using Privileged Identity Management

Controlling and monitoring privileged role activation

Interpreting Identity Secure Score in Microsoft Entra ID

Using Identity Secure Score to improve and monitor security posture

Using the appropriate tools to review audit logs for user and admin activity

Reviewing sign-in logs in Microsoft Entra

Reviewing audit logs for administrative and configuration activity

Identifying the appropriate tools to troubleshoot common sign-in issues (MFA, Conditional Access, and risky sign-ins)

Investigating sign-in issues using Microsoft Entra tools

Understanding sign-in results and resolving issues

Chapter 4: Understanding Microsoft Purview

Introduction to Microsoft Purview and data governance

What is Microsoft Purview

Key Microsoft Purview capabilities

Understanding data classification in Microsoft Purview

Detecting sensitive information

Sensitive information types

Trainable classifiers

Exact data match

Identifying the use cases for sensitivity labels in Microsoft Purview

Understanding sensitivity labels

How sensitivity labels support data protection.

Understanding data lifecycle governance

Understanding retention

Retention labels

Retention policies

Microsoft Learn reference links

Chapter 5: Understanding Data Security Implications of Copilot

Understanding how Copilot Accesses Data

Microsoft 365 data sources accessed by Copilot

User identity as the data access context

Prompt-driven data retrieval in Copilot

Copilot limitations

Understanding how Microsoft Graph Influences Copilot Responses

Microsoft Graph as the data aggregation layer

Prompt grounding using Microsoft Graph

Permissions trimming in Microsoft Graph data retrieval

Microsoft Graph limitations

Understanding how Copilot uses permissions and controls

Microsoft 365 permissions model

Copilot enforcement of existing permissions

Data protection using Microsoft Purview

Data loss prevention using Microsoft Purview DLP

Risk detection using Microsoft Defender

Security control limitations in Copilot

Understanding responsible AI principles

Enterprise guardrails controlling Copilot behavior

Prompt filtering in Copilot

Policy-aligned response generation in Copilot

System messages and grounding controls in Copilot

Chapter 6: Identifying Data Protection and Governance Risks for Microsoft 365 and Copilot

Identifying compliance risks and recommendations using Microsoft Purview Compliance Manager

Compliance posture through control-based assessments

Compliance scores and control responsibility

Improvement actions for control gaps

Compliance posture compared to detection and enforcement.

Identifying sensitive information by using Microsoft Purview Data Explorer

Classification signals from labels and sensitive information types

Aggregated insights from classified data

Distribution of classified data across services

Data Explorer limitations

Identifying risks using Insider Risk Management

User-centric risk model

Signals and indicators from user activity

Behavioral patterns from correlated activity signals

Risk scenarios and policies

Cases for investigation and management

Insider risk limitations

Identifying and responding to alerts generated by Microsoft Purview DLP

Policy conditions based on classification signals

Policy matches for classified or sensitive data

Alerts for sensitive data events

Enforcement actions for data protection

DLP limitations

Identifying policy violations generated by communication compliance

Message content analysis across communication channels

Conditions for non-compliant communication content

Violations as reviewable items

Structured review workflows for investigation

Communication compliance limitations

Identifying user activities reported by Microsoft Purview Activity Explorer

Audit-derived activity events

User interactions with data

Activity events: users, actions, and context

Activity timelines for investigation

Event-level activity compared to aggregated data insights

Activity Explorer limitations

Discovering and managing AI Activity by using DSPM for AI

Data exposure from AI access

AI access to data through existing permissions

Exposure risk from classification and access

AI exposure scenarios for sensitive data

Governance through classification and access

DSPM limitations

Searching data using content search in Microsoft Purview eDiscovery

Query-based data retrieval across Microsoft 365.

Filtering using keywords, locations, and conditions.

Notes:

Description based on publisher supplied metadata and other sources.

Part of the metadata in this record was created by AI, based on the text of the resource.

Other Format:

Print version: Miles, Steve Microsoft 365 Copilot and Agent Administration Fundamentals

ISBN:

9781807306502

OCLC:

1597389371