Mastering intentional active listening in the global workplace.

Format:

Video

Contributor:

Starweaver, instructor.

Packt Publishing, publisher.

Language:

English

Subjects (All):

Business communication.

Listening.

Conflict management.

Physical Description:

1 online resource (1 video file (3 hr., 50 min.)) : sound, color.

Edition:

[First edition].

Place of Publication:

[Birmingham, United Kingdom] : Packt Publishing, 2026.

Summary:

In this 3-hour course, develop intentional active listening skills for global, hybrid, and AI-supported workplaces. Practice empathy, conflict de-escalation, virtual meeting tactics, and team-level listening habits that improve trust and collaboration. What I will be able to do after this course Apply active listening behaviors Use empathy to de-escalate conflict Adapt listening for hybrid teams Summarize meetings with AI support Measure listening habits with dashboards Course Instructor Starweaver collaborates with a global network of expert educators to deliver engaging, practical learning experiences. Focused on empowering individuals and organizations, they equip learners with skills to navigate challenges in technology, business, and design. Who is it for? This course is for team leaders, frontline managers, HR and PeopleOps professionals, project and program managers, aspiring leaders, and professionals working in global or hybrid teams.

Notes:

OCLC-licensed vendor bibliographic record.

ISBN:

9781808343353

OCLC:

1601497945