Citizens' trust in public institutions in Bangladesh : performance, satisfaction and good governance / Jannatul Ferdous.

Format:

Book

Author/Creator:

Ferdous, Jannatul, author.

Language:

English

Subjects (All):

Local government.

Public administration.

Physical Description:

1 online resource (178 pages)

Edition:

First edition.

Place of Publication:

Newcastle upon Tyne, England : Cambridge Scholars Publishing, [2023]

Summary:

This book explores the relationship between citizens' trust and good governance and considers citizens' trust in local government institutions in Bangladesh. It also investigates the influence of the socio-demographic profile of citizens on trust formation in local government institutions, highlighting that trust is a vital component of local government institutions' institutional reputation and performance. This text analyzes citizen trust in public institutions in terms of performance, satisfaction, and good governance, emphasizing some selected Union Parishads in Bangladesh that demonstrate service delivery reliability. As it shows, when institutions are viewed as partial, untrustworthy, and corrupt, citizens may feel a sense of mistrust and suspicion toward others. Without a link between an institution's performance and its constituents, trust in society may decrease due to poor governance. Thus, good governance is fundamental for government institutions to perform efficiently.

Contents:

Intro

Dedication

Table of Contents

List of Tables

List of Figures

Acknowledgments

Abstract

Abbreviations

Part One

Chapter One

Chapter Two

Chapter Three

Chapter Four

Chapter Five

Part Two

Chapter Six

Chapter Seven

Chapter Eight

Chapter Nine

Chapter Ten

References.

Notes:

Includes bibliographical references.

Description based on publisher supplied metadata and other sources.

Description based on print version record.

Other Format:

Print version: Ferdous, Jannatul Citizens' Trust in Public Institutions in Bangladesh

ISBN:

9781527501010

OCLC:

1375292933