Humanistic tourism : values, norms and dignity / edited by Maria Della Lucia and Ernestina Giudici.

Format:

Book

Contributor:

Della Lucia, Maria, editor.

Giudici, Ernestina, editor.

Series:

Humanistic management.

Humanistic management

Language:

English

Subjects (All):

Tourism.

Tourism--Management.

Tourism--Social aspects.

Physical Description:

1 online resource (275 pages).

Edition:

1st ed.

Place of Publication:

New York ; London : Routledge, Taylor & Francis Group, 2021.

Summary:

Human dignity has experienced limited attention in tourism studies. The interlinked dimensions of dignity in tourism urgently ask for broad avenues of future research, as tourism is both an information-intensive industry and an "experience good" resulting from the relationship and co-creation processes involving hosts and guests in different political, socio-economic, cultural, and environmental contexts. These contexts play a role in how an individual's values, norms, and experiences may be experienced in tourism. This edited book is one of the first attempts to apply to tourism a humanistic management approach entailing a re-discovery of the value of human life, dignity, and awareness of the ethical dimensions of work. The book develops awareness of the contemporary relevance of the human dignity concept to interpret and manage the weaknesses of traditional approaches to tourism and cope with the challenges and new scenarios, including the current COVID-19 pandemic crisis. It presents ethical values and norms as both foundations and vehicles to dignify tourism stakeholders' vision and mission (policy, strategies, and practices) as well as people/tourist beliefs, attitudes, and behaviors. It grounds humanistic education as a pervasive mechanism to innovate tourism management contents and practices by offering to different targets new educational and training formats or framing differently traditional ones. Presenting both a critical and a positive approach to tourism management, the diversity of disciplinary approaches, case studies, and examples makes the book attractive to a variety of readers including tourism scholars, researchers, practitioners, and postgraduate students of management and organization disciplines.

Contents:

Intro

Half Title

Series Page

Title Page

Copyright Page

Contents

Figures

Tables

Contributors

Preface

References

Acknowledgments

1. Humanistic Tourism: Exploring Old and New Tourism Challenges from a Humanistic Perspective

1. Introduction

2. Tourism's Evolution

3. Attacks on Tourism Growth

4. Humanistic Management

5. Humanistic Tourism: A Novel Perspective

6. Concluding Remarks

Part I: Criticism and Ethical Value in Tourism

2. The Truths about Conventional Tourism and Its Scientism: A Humanistic Critique

2. Volume of the CT: Pros and Cons

3. Humanistic Tourism (HT)

3.1. Vacation: A Trauma or Recovery?

3.2. Humanism in Tourism Research: Is It Another "Ism"?

Conclusion

Note

3. Voluntourism, Humanistic Management, and Relational Goods

2. Literature Review: Methodology

2.1. Relational Goods

2.2. Voluntourism

3. Voluntourism in Light of the Humanistic Management Notion

4. Critical Aspects of Voluntourism

4.1. Commodification and Concerns

4.2. Motivations and Voluntourists

5. Discussion and Conclusions

4. Humanistic Tourism Through The Mayan Train Megaproject: A New Narrative for Tourism Development in the Yucatán Peninsula

2. Sustainable and Alternatives Forms of Tourism: The Humanistic Gaps

3. Humanism in Tourism Studies

5. Methodology

6. The Mayan Train Megaproject

6.1. The Mayan Train Context

6.2. Controversies Surrounding the Mayan Train

7. Towards Humanistic Tourism: A New Narrative for Tourism Development

7.1. Self-determination and Self-control

7.2. Decent and Meaningful Tourism Work

7.3. Prioritization of Entrepreneurial Opportunities for Indigenous People

7.4. Recognition.

7.5. Oneness

8. Conclusion

5. Ethical Value Propositions in Branding a Rural Community

2. Theoretical background

2.1. Service Dominant Logic: A Stakeholder as a Value Co-creator

2.2. Identity-based Place Branding: An Interaction and Dialogue between Stakeholders

2.3. Ethical Value Propositions: A Humanistic Management View of Place Branding

3. Methodology

4. Findings and Discussion

4.1. Ethical Value Propositions Stemming from the Culture of a Place

4.2. Ethical Value Propositions Stemming from the Image of a Place

4.3. Ethical Value Propositions Stemming from the Identity of a Place

5. Conclusions

6. Service Delivery and Employee Turnover: The Importance of Work-Life Balance

2. Theoretical Framework

3.1. Procedures, Setting, and Sample

3.2. Measures

4. Results and Discussion

4.1. Descriptive Statistics

4.2. Structural Model and Its Discussion

Part II: Innovating Education, Training, and Experiences in Tourism

7. Tourism Education from a Humanistic Perspective: Anthropological Inspirations

2. Anthropology of Tourism, Humanistic Management, and Tourism Studies

3. Strategies for Incorporating Anthropological Knowledge into Tourism Education

3.1. Tourist Issues in General Courses of Socio-cultural Anthropology

3.2. Tourism Anthropology Courses

3.3. Anthropological Knowledge Regarding other Courses in the Curricula of Tourism Studies

4. Concluding Thoughts

Acknowledgement

Internet sources

8. Humanistic Management Training: An Explorative Study on Erasmus Students' Intercultural Sensitivity

2. Literature Review.

2.1. Importance of Understanding the Role of Intercultural Sensitivity in Cross-cultural Communication

2.2. Intercultural Sensitivity and Tourism

2.3. Intercultural Sensitivity and Study-Abroad Programs

2.4. Intercultural Sensitivity and Humanistic Management

4. Findings

6. Managerial Implications

9. A New Entrepreneurial Training Model: The "Win-Win UNESCO Experience

2. Theoretical Background

2.1. Capacity Building

2.2. Humanistic-Centered Approaches

3. The Model of "Win-Win UNESCO Experience

4. Case Studies of a Cultural Touristic Product "On the Etruscan Routes": Application of the "Win-Win UNESCO Experience" Model

4.1. Results of the Project

Sitography

10. The Humanistic Supervisor

1.1. Definition of a Humanistic Supervisor

2. Methods

3. Tourism in Florence, Italy

3.1. Florence as a Center Of Cultural Education and Tourism

3.2. Developing a Humanistic Tourism Framework in Florence

3.3. The History of Tourism in Florence

3.4. Changing the Model of Tourism Employment in Florence

4. Tourism in Singapore

4.1. Singapore as a Center of Cultural Education and Tourism

5. Discussion

6. Conclusion

11. Natural History Museums and Sustainable Development: The Role of Education for Humanistic Tourism

2.1. Tourism and Environmental Sustainability: Looking for a Humanistic Vision

2.2. The Educative Role of Museums

3. Research Design

4. The case of the Natural History Museum of Florence

4.1. Visitors, Events, and Exhibitions

4.2. Research activities, Publications, and Projects

References.

12. How Museums can Contribute to Collective Well-being: The Role of an "Augmented" Video Guide

2. Museums Today and the Role of Technology

3. The Experience and Audience Development

4. The Evolution of Previous-Generation Audio-Guides into Video Guides

5. The Video Guide: Museums, Storytelling, and Visit Route

6. The Innovative Aspects of the Video Guides: Beacons, Augmented Reality, and Virtual Reality

7. Conclusion and Possible Future Scenarios

Part III: Conclusion

13. Reshaping Tourism: Advances and Open Issues

1. Opening Remarks

2. Humanistic Tourism: The Journey Behind it

3. The Journey Ahead: Where Next?

3.1. Systems and Systems Thinking

3.2. Complexity and Adaptive Systems

3.2.1. Uncertainty

3.2.2. Heterogeneity

3.2.3. Context

4. A Complexity Perspective for Humanistic Tourism

4.1. The Individual in the Tourism Organization

4.2. The Individual and the Tourism Ecosystem

4.3. Humanistic Tourism Education

5. Concluding Remarks

Index.

Notes:

Description based on print version record.

ISBN:

1-00-310899-7

1-003-10899-7

1-000-34385-5

9781003108993

OCLC:

1228888462