Genfluence : how to lead a multigenerational workforce / Katherine A. Meese, Dan Collard.

Format:

Book

Author/Creator:

Meese, Katherine A., author.

Collard, Dan, author.

Language:

English

Subjects (All):

Diversity in the workplace.

Personnel management.

Intergenerational management.

Physical Description:

1 online resource (232 pages)

Edition:

1st ed.

Place of Publication:

Chicago, IL : ACHE Learn, 2025.

Summary:

Lead across generations, strengthen teams and improve health outcomes. Multigenerational teams are the new norm in healthcare, and managing across several age groups is no longer optional. Genfluence provides healthcare leaders with a focused, evidence-based approach to building stronger, more collaborative teams across generational lines. Healthcare settings uniquely heighten the challenges of generational differences. Unlike other industries, intergenerational interactions in healthcare occur among board members, leaders, doctors, nurses, patients and families--often in high-stakes, emotionally charged circumstances. This book explores how these dynamics influence critical issues like talent retention, care outcomes and patient adherence. Grounded in scientific research and informed by real-world practice, 'Genfluence' introduces how to bridge the gap of generational divides through step-by-step relationship-building techniques. Readers will learn how to foster accountability and trust through seven key cultural building blocks and apply the "Control + Alt + Lead" framework to reboot their leadership approach for multigenerational success. Key Topics: A healthcare-specific lens on generational leadership challenges ; A new leadership model, the "Genfluencer," focused on connection and credibility ; The seven cultural building blocks that support cross-generational trust and performance ; An eight-step framework (Control + Alt + Lead) for leading multigenerational teams ; Actionable strategies and practical tools for both individual leaders and organizations ; A focus on improving retention, culture and patient care through stronger team dynamics. Whether you're a frontline supervisor, entry-level employee or work within the C-suite, 'Genfluence' is accessible and highly practical across all levels of leadership. Whether used as a cover-to-cover read or a reference guide, this book supports better outcomes through more effective, generationally aware leadership.

Contents:

Part one. Setting the stage : four generational in healthcare introduction. When generations collide: how age-based friction manifests in healthcare ; The call to become a workplace influencer (genfluencer) ; Generational differences (and how they came to be) ; Myth-busting (and why it matters)

Part two. The cultural building blocks. Building block 1: hope ; Building block 2: belonging ; Building block 3: appreciation ; Building block 4: trust ; Building block 6: accountability and feedback ; Building block 7: leader development

Part 3. The leadership behaviors. The inner work of becoming a genfluencer ; Step 1: Take the focus off the other person and put it on you ; Step 2: Get a good diagnosis on the situation ; Step 3: Create an individualized approach for the person you are managing ; Step 4: Assume good intent and give people the benefit of the doubt ; Step 5: Keep them connected to their why ; Step 6: Build age-diverse teams, create psychological safety, and break down generational silos ; Step 7. As yourself: Do I really do a great job positioning the next generation for success? ; Step 8: See every interaction as a trust-building opportunity

Conclusion.

Notes:

Includes bibliographical references and index.

Description based on publisher supplied metadata and other sources.

ISBN:

1-64055-633-8

9781640556331

OCLC:

1559220126