Public reporting of health care performance information : best practices / Alexis Pratt, editor.

Format:

Book

Contributor:

Pratt, Alexis, editor.

Series:

Health care in transition series.

Health Care in Transition

Language:

English

Subjects (All):

Public health--United States.

Public health.

Public health--United States--Information services.

Public health--United States--Evaluation.

Physical Description:

1 online resource (134 p.)

Place of Publication:

New York, New York : Nova Science Publishers, Inc., 2015.

Language Note:

English

Summary:

The purpose of this book is to provide practical approaches to designing public reports that make health care performance information clear, meaningful, and usable by consumers. This book includes three reports which focus on the presentation of comparative health care performance data; the background information contained in public reports that frames the decision question, provides a context for using the information, and details the specifics of the data; and the promotion and dissemination of reports. This book also discusses quality reporting on Medicare's compare sites.

Contents:

PUBLIC REPORTING OF HEALTH CARE PERFORMANCE INFORMATION: BEST PRACTICES; PUBLIC REPORTING OF HEALTH CARE PERFORMANCE INFORMATION: BEST PRACTICES; Library of Congress Cataloging-in-Publication Data; CONTENTS; PREFACE; Chapter 1: BEST PRACTICES IN PUBLIC REPORTING NO. 1: HOW TO EFFECTIVELY PRESENT HEALTH CARE PERFORMANCE DATA TO CONSUMERS; PURPOSE; IMPORTANCE OF REPORTING TO THE PUBLIC; CHALLENGES IN DESIGNING A REPORT CARD; PRACTICAL REPORT DESIGN SOLUTIONS; COST AND EFFICIENCY; ISSUES ADDRESSED IN REPORTS 2 AND 3; REFERENCES AND RESOURCES

Chapter 2: BEST PRACTICES IN PUBLIC REPORTING NO. 2: MAXIMIZING CONSUMER UNDERSTANDING OF PUBLIC COMPARATIVE QUALITY REPORTS: EFFECTIVE USE OF EXPLANATORY INFORMATIONPURPOSE; VALUE OF EFFECTIVE PUBLIC REPORTS; HOW EXPLANATORY INFORMATION MAKES A REPORT MORE EFFECTIVE; PURPOSE OF REPORT SERIES; REFERENCES; Chapter 3: BEST PRACTICES IN PUBLIC REPORTING NO. 3: HOW TO MAXIMIZE PUBLIC AWARENESS AND USE OF COMPARATIVE QUALITY REPORTS THROUGH EFFECTIVE PROMOTION AND DISSEMINATION STRATEGIES; PURPOSE; VALUE OF EFFECTIVE PUBLIC REPORTS

WHY PROMOTION AND DISSEMINATION ARE CRITICAL TO EFFECTIVE PUBLIC REPORTINGRECOMMENDATION NO. 1: PLAN FROM THE OUTSET FOR PROMOTION AND DISSEMINATION; RECOMMENDATION NO. 2: IDENTIFY YOUR AUDIENCE AS EARLY AS POSSIBLE; RECOMMENDATION NO. 3: ENGAGE THOSE WHO CAN HELP YOU LEARN ABOUT AND REACH YOUR AUDIENCE; RECOMMENDATION NO. 4: USE THE INSIGHTSOF SOCIAL MARKETING; RECOMMENDATION NO. 5: BE STRATEGICABOUT TIMING; RECOMMENDATION NO. 6: BE STRATEGICABOUT POSITIONING; RECOMMENDATION NO. 7: ACTIVELY WORK WITHMEDIA TO PROMOTE THE REPORT; RECOMMENDATION NO. 8: USE ADVERTISINGTO PROMOTE THE REPORT

RECOMMENDATION NO. 9: USE OUTREACH TO PROMOTETHE REPORT AND FACILITATE ITS USERECOMMENDATION NO. 10: GATHER AND ANALYZEFEEDBACK ON THE REPORT AND ITS PROMOTION; PURPOSE OF REPORT SERIES; REFERENCES; Chapter 4: QUALITY REPORTING ON MEDICARE'S COMPARE SITES: LESSONS LEARNED FROM CONSUMER RESEARCH, 2001-2013; I. INTRODUCTION; II. UNDERSTANDING THE CONTEXT OF CONSUMERS'CHOICES AND DECISIONS; III. PROFESSIONALS' VS. CONSUMERS'UNDERSTANDING OF QUALITY AND EFFICIENCY; IV. CONVEYING PERFORMANCE INFORMATION; THE CHALLENGE OF CONVEYING QUALITYINFORMATION TO CONSUMERS: "ELECTIVE DELIVERY"

V. USABILITY AND NAVIGATIONINDEX

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on online resource; title from PDF title page (ebrary, viewed May 15, 2015).

ISBN:

1-63482-347-8