Conflict management essentials.

Format:

Video

Contributor:

Starweaver, instructor.

Packt Publishing, publisher.

Language:

English

Subjects (All):

Conflict management.

Business communication.

Teams in the workplace.

Physical Description:

1 online resource (1 video file (25 min.)) : sound, color.

Edition:

[First edition].

Place of Publication:

[Birmingham, United Kingdom] : Packt Publishing, 2026.

Summary:

In this practical 30-minute course, workplace conflict is approached through calm communication, empathy, feedback, boundaries, and advocacy. Learners gain concise techniques for handling tension while protecting trust and professionalism. What I will be able to do after this course Manage emotional triggers under pressure Use empathy to understand facts and feelings Deliver and receive feedback constructively Address trust breakdowns professionally Advocate with clarity while preserving harmony Course Instructor Starweaver collaborates with a global network of expert educators to deliver engaging, practical learning experiences. Focused on empowering individuals and organizations, they equip learners with skills to navigate challenges in technology, business, and design. Who is it for? Designed for team members, new managers, customer-facing staff, and professionals in operations, HR, or customer service who handle workplace conflict.

Notes:

OCLC-licensed vendor bibliographic record.

ISBN:

9781808344213

OCLC:

1596848774