The Leader's Playbook : 5 Building Blocks for Creating a Quality-First Culture.

Format:

Book

Author/Creator:

Dorgan, Chad B.

Language:

English

Subjects (All):

Total quality management.

Corporate culture.

Physical Description:

1 online resource (137 pages)

Edition:

1st ed.

Place of Publication:

La Vergne : Quality Press, 2025.

Summary:

This book provides a comprehensive guide for leaders aiming to build and sustain a Quality-First culture within their organizations. It introduces five foundational building blocks to embed quality into the core values, mission, and operations of a company. Drawing from decades of experience and real-world examples, the author emphasizes the importance of integrating quality as a proactive, core principle rather than a reactive measure. The book highlights concepts like strategic alignment, continuous improvement, and data intelligence as catalysts for organizational success. It is designed for business leaders, managers, and professionals seeking to drive long-term value and excellence by making quality a central organizational focus. Generated by AI.

Contents:

Preface

Acknowledgments

Introduction

Part I: Foundational and Performance Elements

Chapter 1. Foundational Elements → Performance Element

Chapter 2. Driving Value

Chapter 3. Foundational Element 1: Right (“RT1”)

Chapter 4. Foundational Element 2: Individual/Collaboration

Chapter 5. Foundational Element 3: Embedded Verification

Chapter 6. Foundational Element 4: Continuous Improvement

Chapter 7. Performance Element: Everyone Benefits

Part II: Catalysts

Chapter 8. Catalyst 1: The Power of Once

Chapter 9. Catalyst 2: Data Intelligence

Chapter 10. Catalyst 3: Knowledge Snippets

Part III: Your Quality First Journey

Chapter 11. A Road Map to Quality First

Conclusion

Appendices: Quality First Perspectives

Appendix A. Construction Quality First Example

Appendix B. Manufacturing Quality First Example

References Generated by AI.

Notes:

Description based on publisher supplied metadata and other sources.

Part of the metadata in this record was created by AI, based on the text of the resource.

ISBN:

9781636941875

1636941877

OCLC:

1492354074