Humble inquiry : the gentle art of asking instead of telling / Edgar H. Schein, Peter A. Schein.

Format:

Book

Author/Creator:

Schein, Edgar H., author.

Schein, Peter A., author.

Series:

Schein, Edgar H. Humble leadership series.

The humble leadership series

Language:

English

Subjects (All):

Interpersonal communication.

Interpersonal relations.

Organizational behavior.

Humility.

Physical Description:

1 online resource (175 pages)

Edition:

Third edition.

Place of Publication:

Oakland, CA : Berrett-Koehler Publishers, Inc., [2025]

Summary:

"This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations-over 200,000 copies sold and translated into seventeen languages! We live, say Edgar and Peter Schein, in a culture of ''tell.'' All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions-it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever. The Scheins define Humble Inquiry as ''the gentle art of drawing someone out, of asking questions to which you do not know the answer, of building relationships based on curiosity and interest in the other person.'' It was inspired by Edgar's twenty years of work in high-hazard industries and the healthcare system, where honest communication can literally mean the difference between life and death. In this new edition, updates have been made throughout to delve into the fresh challenges inherent in today's workplace, including new stories and case examples as well as an entire additional chapter with a focus on humble inquiry in the context of remote and hybrid work"-- Provided by publisher.

Contents:

Introduction: what is humble inquiry?

Humble inquiry, openness and trust

The humble inquiry attitude

How is humble inquiry different?

The culture of do and tell

Hierarchy, humble inquiry and relationship mapping

What really goes on in a conversation

Humble inquiry when remote

Developing the attitude of humble inquiry.

Notes:

Previous edition: 2021.

Includes bibliographical references and index.

Description based on publisher supplied metadata and other sources.

Other Format:

Print version: Schein, Edgar H. Humble inquiry

ISBN:

979-88-905709-6-3

9798890570970

OCLC:

1519992534