The Professional Guide's Handbook : How to Lead Adventure Travel Trips and Expeditions.

Format:

Book

Author/Creator:

Brokvist, Colby.

Language:

English

Subjects (All):

Tour guides (Persons)--Vocational guidance.

Tour guides (Persons).

Adventure and adventurers--Vocational guidance.

Adventure and adventurers.

Tourism--Vocational guidance.

Outdoor recreation--Vocational guidance.

Outdoor recreation.

Physical Description:

1 online resource (262 pages)

Edition:

1st ed.

Other Title:

Professional Guide's Handbook

Place of Publication:

Chicago : Fulcrum Publishing, 2022.

Summary:

"In the first book of its kind, The Professional Guide's Handbook: How to Lead Adventure Travel Trips and Expeditions contains everything contemporary guides need to know about their profession, exploring what skills are necessary to be successful, including an examination of adventure travel and guest expectations, leadership strategies, trip planning and the guest experience, cultural and environmental considerations, and being a professional expedition guide. Examples of carefully explored topics include guest expectations, problem-solving, risk management, decision-making, emergencies and crises, planning and logistics, and more. Filled with insights and real-life anecdotes from the author's own worldwide adventures as an expedition leader, the text is both engaging and thorough. From developing a better understanding of travelers and their expectations to tried-and-true group management frameworks, the book elevates the technically competent outdoor enthusiast to the level of industry professional"-- Provided by publisher.

Contents:

Intro

Title Page

Copyright

Dedication

Contents

Foreword by Sam Ham

Preface

Acknowledgments

Part I. Adventure Travel and Guest Expectations

Chapter 1. Introduction to Adventure Travel

Adventure Travel 101

Transformational Travel

The Value of a Guide

The Guide as an Enabler

The Guide as an Architect

The Guide as a Counselor

The Guide as an Interpreter

Chapter 2. Guest Expectations

Understanding Guest Expectations

What Guests Want

What Guests Need

Meeting Expectations

Fundamental Proficiencies

Techniques for Meeting Expectations

Exceeding Expectations

Part II. Leadership Strategies and Teamwork

Chapter 3. Leadership

Successful Leadership

Communication

Active Listening

Body Language

Conveying Purpose and Vision

Briefings

Leadership Styles

Self-Awareness

Chapter 4. Expedition Teams

Effective Teams

Expedition Behavior

Psychological Safety

Team Formation

Chapter 5. Leadership Teams

Coguiding

Communicating with Your Colleagues

Working Relationships

How Coguiding Fails

Local Operators

Special Guests

Part III. Trip Planning and Operations

Chapter 6. Trip Planning and Logistics

Strategic Planning

Research and Scouting

Itinerary Research

Educational Research

Planning the Trip Scout

Executing the Trip Scout

Personal Preparations

Trip Planning

Trip Preparation

Final Preparations

Chapter 7. Risk Management

Risk Management Planning

Risk Assessment

Risk Management Strategies

Contingency Plans

Risk Monitoring and Situational Awareness

Culture of Safety

Safety Briefings

Chapter 8. Decision-Making

Intuitive versus Analytical Decision-Making

Minor versus Major Decisions

Heuristics and Cognitive Biases

Heuristics

Cognitive Biases

Making Good Decisions.

Decision-Making Models

Habits of Good Decision Makers

Task Saturation

Uncertainty

Decision-Making in Groups

Groupthink

Risky Shift

Guest Perceptions of Risk

Chapter 9. When Things Go Sideways

Challenging Guests

Methods for Managing Challenging Guests

Challenging Situations

Emergencies and Crises

Chapter 10. Welcome Gatherings and Trip Orientations

Understanding Welcome Gatherings

Goals

The Guest Experience

Planning, Managing, and Facilitating the Event

Planning the Event

Managing and Facilitating the Event

Part IV. Interpretation and Responsible Visitation

Chapter 11. Interpretation

Thematic Interpretation

Creating and Using Themes

Storytelling

TORE Model

Developing a Sense of Place

Sense of Place Through Experience

Sense of Place Through Social Interactions

Chapter 12. Responsible Travel and Sustainability

The Power of Tourism

Responsible Guiding

Visiting Local Communities

Exploring the Outdoors

Responsible Photography

Creating Stewards and Ambassadors

Discussing Local Issues

Hurdles to Discussion

How to Talk About Local Issues

Part V. The Professional Guide

Chapter 13. Being a Professional Expedition Guide

Getting a Foot in the Door

You and Your Employer

Compensation

Self-Care

Behind the Glamour

Conclusion

A Summary of Professional Guiding

The Overarching Qualities of a Great Guide

Ordinary to Extraordinary

Reference List

About the Author.

Notes:

Description based on publisher supplied metadata and other sources.

ISBN:

9781682753132

1682753131

OCLC:

1317334243