Navigating the future : embracing advances in AI and digital transformation and seamlessly integrating ESG across sectors / edited by Michail Chalaris.

Format:

Book

Contributor:

Chalaris, Michail, editor.

Series:

The Future of Artificial Intelligence Series

Language:

English

Subjects (All):

Artificial intelligence.

Physical Description:

1 online resource (346 pages)

Edition:

First edition.

Place of Publication:

New York : Nova Science Publishers, Inc., [2025]

Summary:

In this book, readers are taken on a comprehensive journey through the cutting-edge intersection of technology and sustainability. This book is an invaluable resource for a diverse audience, including academics, industry professionals, policymakers, and students, providing a holistic understanding of how artificial intelligence (AI) and digital transformation can be leveraged to enhance environmental, social, and governance (ESG) outcomes. This book begins with an insightful exploration of leadership in the information era, highlighting the synergy between augmented intelligence and soft skills. It then delves into the role of AI in workplace well-being, showcasing how technology can improve employee management and satisfaction. A critical look at AI's transformative potential in healthcare and education follows, addressing both the benefits and ethical challenges of integrating AI into these vital sectors. A special focus is given to the digital transformation of public administration, with a case study on Greece's AI-driven e-democracy initiatives, shedding light on the complexities of modern governance. The narrative then shifts to the business realm, examining strategies for digital transformation within Greek enterprises and the broader European context. Key industrial applications are thoroughly covered, including the use of AI in manufacturing for optimizing asset management and reducing downtime, as well as its impact on supply chain efficiency in global corporations. This book also assesses AI-driven chatbots in e-commerce, AI marketing strategies, and the integration of ESG factors into financial models for predicting bankruptcy. With dedicated chapters on the evolving role of AI in personal relationships, the burgeoning relationship between AI and tourism, and the importance of digital solutions in accessible tourism, this book offers a panoramic view of the current and future landscapes shaped by these technologies. Additionally, it discusses digital transformation strategies for smallholder farming communities, highlighting Agriculture 4.0's potential for improving market access and profitability. This book provides a nuanced perspective on how AI and digital transformation can be harmonized with ESG principles, ultimately fostering a more sustainable and equitable future across various sectors.

Contents:

Intro

Contents

Preface

Chapter 1

Exploring Leadership Dynamics in the Information Era: Augmented Intelligence Synergizing with Soft Skills - A Literature Review

Abstract

Introduction

Literature Review

Participants

Artificial Intelligence (AI) and Augmented Intelligence (IA)

Leadership in the Information Era

About Leadership

Leadership and Information Era

Soft Skills and Leadership

Discussion

References

Chapter 2

The Evolving Role of AI in Workplace Well-Being and Employee Management

AI in Workplace Well-Being

Neuroscience and AI

AI for Employee Management and the Role of Leadership

Challenges and Ethical Considerations of AI in Workplace Well-Being

Conclusion

Chapter 3

Artificial Intelligence in Healthcare and Education: Enhancing Services, Well-Being Potentials and Addressing Ethical Challenges

AI in Health Care and Mental Health Settings

Use of AI For People with Autism Spectrum Disorder (ASD)

AI in Educational Settings

Ethical Implications and Challenges of AI Integration in Healthcare and Education Settings

Chapter 4

Challenges in the Digital Transformation of Greek Public Administration: A Focus on AI-Driven E-Democracy

Digital Governance and Digital Transformation in the Public Sector

E-Democracy and AI in Digital Governance

E-Democracy in Digital Governance

The Emergence of AI in Public Administration

Digital Governance in the Greek Public Administration

E-Democracy and AI in Greek Digital Governance

Challenges in the Digital Transformation of the Greek Public Administration

Chapter 5.

Digital Innovation in Government: Implications for Organizational Change

Methods

Results

Quantitative Research

Qualitative Research

Conclusion and Suggestions

Chapter 6

Developing a Digital Narrative for Public Service: The Case Study of ELEVATE Greece

The ELEVATE Greece Initiative and Digital Portal

Websites

Chapter 7

Digital Tranformation Strategy Implementation in the Greek Business Environment

Discussion/Conclusion

Chapter 8

Evaluating the Role of AI-Powered Proactive Servicing Systems in Reducing Downtime and Optimizing Asset Management in Manufacturing Industries

1. Introduction

1.1. Purpose

1.2. Objectives of the Study

1.3. Hypotheses

2. Literature Review

2.1. Theoretical Underpinnings

2.2. Empirical Review

3. Methodology

4. Results

5. Discussion

Disclaimer

Chapter 9

The Impact of Artificial Intelligence on Supply Chain Management Efficiency in Global Corporations: A Comparative Analysis

1.3. Research Hypotheses

Chapter 10

Assessing the Impact of AI-Driven Chatbots on Customer Service Satisfaction and Brand Loyalty in E-Commerce Businesses

2.1. Theoretical Review.

2.2. Chatbot Usage Correlation and Customer Service Satisfaction

2.3. Influence of Chatbot Responsiveness on Customer Loyalty

2.4. Role of Chatbot Efficiency in Influencing Customer Purchasing Decisions

Chapter 11

The Evolution of AI-Driven Marketing Strategies: Implications for Sustainable Brand Building and Customer Loyalty

1.1. Objectives of the Study

1.2. Hypotheses of the Study

2.1. Theoretical Review

2.2. Integration of AI into Brand Management

2.3. AI and Customer Personalization and Engagement

2.4. AI's Effect on Customer Loyalty

2.5. AI and Sustainable Marketing Trends

Chapter 12

The AI Contribution in Relational Communication. New Challenges for Close Interpersonal Relationships

The Impact of AI on Human Development and Relational Communication

Development of Social and Emotional Regulation Skills through AI

Social Skills and AI

AI as a Companion, Support and Emotional Provider

Anthropomorphism and AI

AI in Relationship Counseling

AI Guidance in Relationship Termination

Challenges and Ethical Considerations

Perceived Trust and Authentic Interactions

Chapter 13

Artificial Intelligence and Tourism: Examining a Relationship Currently under Development

2. The Relationship between Artificial and Human Intelligence

3. Artificial Intelligence and Tourism: Sides of a Newly Formed Relationship

3.1. The View of Existing Literature about AI in Tourism

3.2. AI Applications in Tourism.

3.3. Negative Effects and Consequences from AI Application in Tourism

Concluding Remarks

Appendix

Chapter 14

Contemporary Digital Solutions and Accessible Tourism: Literature Review

Theory

Information for Destination Physical Accessibility

Online Information Accessibility

Digital Transformation: Applications for Accessible Tourism

Research Methods

Findings and Discussion

Policy Implications

Further Research

Chapter 15

Digital Transformation Strategies for Improving Market Access and Profitability in Smallholder Farming Communities in Europe

1.1. Purpose of the Study

2.2. Smart Irrigation Systems

2.3. Crop Disease Detection

2.4. Precision Agriculture

2.5. Market Access and Profitability of Smallholders Farming Communities

Chapter 16

Integrating ESG Factors into Machine Learning-Based Bankruptcy Prediction: Α Proposed Model and an Assessment of Its Impact on Firms' Sustainability and Financial Stability

Financial Distress, Failure, and Bankruptcy

Bankruptcy Prediction Models

Machine Learning Integration in Bankruptcy Prediction Models

Proposed Methodology for Model Development

Proposed Study Design

Proposed Study Sample

Model Development and Analysis

Dialogue Tools

Expert Interviews

Comparative Case Studies

Data Selection and Processing

Expected Findings

Chapter 17

ESG in Cosmetics

2. Environmental Impact.

2.1. Product Use and Environmental Effects

2.2. Packaging in the Cosmetic Industries

2.3. Case Studies

3. Social Impact

3.1. Social Responsibility

3.2. Community Engagement

3.3. Employee Well-Being

3.4. Supply Chain Ethics

4. Governance

4.1. ESG Governance in Companies

4.2 Practices of Implementing ESG Governance

4.3. ESG Criteria List

4.4. Governance Criteria

4.5. The Role of ESG Governance in the Beauty and Cosmetic Industry

4.6. Examples of Cosmetic Industry ESG Governance

4.6.1. L'oreal Group

4.6.2. Clarins Group

4.6.3. Channel Group

Chapter 18

AI Agents for Environmental Management: Orchestrating a Sustainable Future

Environmental Hazards and Characteristics

Intelligent Agents and Defeasible Logic

The Role of AI in Environmental Management

Case Studies

Forest Fire Management

Water Resource Management

Air Quality Monitoring

Index

Blank Page.

Notes:

Includes bibliographical references and index.

Description based on publisher supplied metadata and other sources.

Description based on print version record.

Other Format:

Print version: Chalaris, Michail Navigating the Future: Embracing Advances in AI and Digital Transformation and Seamlessly Integrating ESG Across Sectors

ISBN:

9798895305713