The Six Sigma Manual for Small and Medium Businesses : What You Need to Know Explained Simply

Format:

Book

Author/Creator:

Baird, Craig.

Language:

English

Subjects (All):

Six sigma (Quality control standard).

Small business--Management.

Total quality management.

Small business.

Local Subjects:

Six sigma (Quality control standard).

Small business--Management.

Total quality management.

Physical Description:

1 online resource (340 p.)

Place of Publication:

Ocala : Atlantic Publishing Group, 2009.

Language Note:

English

Summary:

Six Sigma is a set of practices used to systematically improve processes by eliminating defects, which is any nonconformity of a product or service to its specification. To be Six Sigma compliant, a company must produce no more than 3.4 defects per one million products. If this can be achieved, a company has the potential to save billions of dollars, just as Motorola did. The global communications company reported over 17 billion in savings in a recent yearly report, and over the past decade, companies like Bank of America, Caterpillar, Honeywell International, Raytheon, Merrill Lynch, and Ge

Contents:

Copyright; Humane Society; Table of Contents; Foreword; Introduction; What is Six Sigma?; Six Sigma As Opposed to Total Quality Management; Why Your Business Needs Six Sigma; How This Book Is Organized; Conclusion; Section 1; Section Introduction; Chapter 1; Process Improvement; Customer Focus; Conclusion; Chapter 2; Critical to X; Critical to Quality; Design of Experiments; Internal Rate of Return; Metrics; Voice of the Customer; Defects per Million Opportunities; SIPOC; Conclusion; Chapter 3; Chapter Introduction; Using the Scientific Method to Understand Six Sigma

Scientific Method as a Model for Understanding Six SigmaConclusion; Chapter 4; Introduction; The Six Phases of Six Sigma; Conclusion; Section Conclusion; Chapter 4; Introduction; The Six Phases of Six Sigma; Conclusion; Section Conclusion; Section 2; Chapter 5; Attitudes and Organization Structures Necessary for Six Sigma; Chapter 6; Introduction; Support from the Top; How Six Sigma Benefits Managers; Champions; Implementation Leaders; Conclusion; Chapter 7; Master Black Belts; Black Belts; Training a Black Belt; Green Belts; Yellow Belts; Conclusion; Chapter 8; Leadership Training

Black Belt TrainingGreen Belt Training; Skills Needed by Both Belts; Evaluation; Reinforcement; Refreshers; Conclusion; Section Conclusion; Section 3; Section Introduction; Define; Measure; Analyze; Improve; Control; Chapter 9; Introduction; The Basics; The Problem; Who Defines Projects?; The Mistakes and the Steps; Understand the Magnitude; Weigh the Costs; The Problem Statement; Project Objective; Launching the Project; Conclusion; Chapter 10; Introduction; Understanding Statistics; Mode; Mean or Average; Median; Range; Process Metrics; Critical to Quality; Critical to Cost

Critical to ScheduleConclusion; Chapter 11; Introduction; Value Stream Analysis; Process Complexities; Reducing Non-Value Activities; Analyzing Sources of Variations; ANOVA and Nested ANOVA; Conclusion; Chapter 12; Introduction; Defining New Operating Procedures; Running Simulations; Finding the Benefits of the Solution; Conclusion; Chapter 13; Introduction; Monitoring Processes; Operational Procedures; Training; The Importance of Control Plans; Section Conclusion; Section 4; Section Introduction; Chapter 14; Conclusion; Chapter 15; Introduction; The Tasks; Using Customer Demands to Design

ConclusionChapter 16; Introduction; Simulating the Processes; Verifying Everything; Conclusion; Section Conclusion; Section 5; Section Introduction; Chapter 17; Defects; Overproduction; Inventories; Unnecessary Processing; Unnecessary Movement of People; Unnecessary Transport of Goods; Waiting; The Laws of Lean Six Sigma; Conclusion; Chapter 18; Introduction; The Lean Lessons; Lean Tips; Conclusion; Chapter 19; Introduction; Conclusion; Section Conclusion; Section 6; Section Introduction; MAIC; DCCDI; DCDOV; IDOV; DMADOV; CDOV; Section Conclusion; Conclusion; Six Sigma Glossary; Bibliography

Dedication & Author Biography

Notes:

Description based upon print version of record.

Description based on publisher supplied metadata and other sources.

ISBN:

1-60138-532-3

OCLC:

861510428