Six sigma for the next millennium : a CSSBB guidebook / Kim H. Pries.

Format:

Book

Author/Creator:

Pries, Kim H., 1955- author.

Language:

English

Subjects (All):

Six sigma (Quality control standard).

Total quality management.

Quality control.

Physical Description:

1 online resource (408 p.)

Place of Publication:

Milwaukee, Wisconsin : ASQ Quality Press, 2005.

Language Note:

English

Summary:

This book follows the ASQ Certified Six Sigma Black Belt (CSSBB) Body of Knowledge exactly and is designed to walk the reader through at a medium-level of detail. Organization of the material is completely straightforward-- broken down into "bite-size" chunks with the student in mind. While a plethora of books claim some relation to Six Sigma, unfortunately very few of them support the body of knowledge explicitly.The author supplies the Black Belt candidate with enough information to pursue the CSSBB examination aggressively, with the material in the book and also the ancillary works referenced. At the end of each chapter are one or two titles for further reading, works that the author owns personally and uses for both work and formal examination study.The book can serve as an intense, high-speed tutorial for the CSSBB examination, a reference for the working Black Belt, or a resource to find further reading. Trainers could use it in their Black Belt certification preparation classes.

Contents:

Cover

Title page

CIP data

Contents

List of Figures and Tables

Preface

Section I Enterprise-Wide Deployment (9 Questions)

A. Enterprise View

B. Leadership

C. Organizational Goals and Objectives

D. History of Organizational Improvement/Foundations of Six Sigma

Section II Business Process Management (9 Questions)

A. Process vs. Functional View

B. Voice of the Customer

C. Business Results

Section III Project Management (15 Questions)

A. Project Charter and Plan

B. Team Leadership

C. Team Dynamics and Performance

D. Change Agent

E. Management and Planning Tools

Section IV Six Sigma Improvement Methodology and Tools-Define (9 Questions)

A. Project Scope

B. Metrics

C. Problem Statement

Section V Six Sigma Improvement Methodology and Tools-Measure (30 Questions)

A. Process Analysis and Documentation

B. Probability and Statistics

C. Collecting and Summarizing Data

D. Properties and Applications of Probability Distributions

E. Measurement Systems

F. Analyzing Process Capability

Section VI Six Sigma Improvement Methodology and Tools-Analyze (23 Questions)

A. Exploratory Data Analysis

B. Hypothesis Testing

Section VII Six Sigma Improvement Methodology and Tools-Improve (22 Questions)

A. Design of Experiments (DOE)

B. Response Surface Methodology

C. Evolutionary Operations (EVOP)

Section VIII Six Sigma Improvement Methodology and Tools-Control (15 Questions)

A. Statistical Process Control

B. Advanced Statistical Process Control

C. Lean Tools for Control

D. Measurement System Re-analysis

Section IX Lean Enterprise (9 Questions)

A. Lean Concepts

Section X Design for Six Sigma (DFSS) (9 Questions)

A. Quality Function Deployment (QFD)

B. Robust Design and Process

C. Failure Mode and Effects Analysis (FMEA).

D. Design for X (DFX)

E. Special Design Tools

Concluding Comments

WHAT YOU SHOULD HAVE LEARNED

WHERE YOU SHOULD GO NEXT

BEING A SIX SIGMA BLACK BELT

COMMENTS ON MINITAB

Appendix A Table of Control Chart Parameters

Appendix B Chi-Squared Values

Appendix C F-Test Values

Appendix D Standard Normal Values

Appendix E T-Test Values

Appendix F Binomial Distribution

Appendix G Cumulative Poisson Distribution

List of Acronyms

Notes

Bibliography

Index.

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on print version record.

ISBN:

0-87389-185-6

600-00-4784-3

OCLC:

891385619