Enhancing communication to improve patient care at a community medical center / Christine Cook O'Hara.

Format:

Book

Author/Creator:

O'Hara, Christine Cook, author.

Series:

SAGE business cases.

SAGE business cases

Language:

English

Subjects (All):

Medical centers--Administration--Case studies.

Medical centers.

Communication in medicine--Case studies.

Communication in medicine.

Physical Description:

1 online resource.

Place of Publication:

London : SAGE Publications: SAGE Business Cases Originals, 2026.

Summary:

This case allows students to analyze an initiative to enhance communication between registered nurses and medical providers at a city community medical center. Faced with below-average scores in professional relationship surveys, registered nurses spearheaded an initiative to improve interdisciplinary communication across medical-surgical units. Collaborating with key stakeholders, nurses developed targeted solutions to address common communication barriers related to lab orders, medication orders, plan of care, discharge processes, and patient safety. Drawing on both qualitative and quantitative survey data, the project highlights how proactive communication strategies and stakeholder collaboration can drive immediate improvements in care quality, nurse satisfaction, and patient trust. The study further outlines plans for a sustainable shadowing model and underscores the importance of continuous evaluation to ensure long-term success in healthcare communication and collaboration.

Notes:

Description based on XML content.

ISBN:

979-83-488-3340-4

OCLC:

1569208949

Publisher Number:

T299214