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Operational oversight : how IndiGo crashed its own schedule / Simran Mehta.
- Format:
- Book
- Author/Creator:
- Mehta, Simran, author.
- Series:
- SAGE business cases
- Language:
- English
- Subjects (All):
- IndiGo (Airline : India)--Management.
- IndiGo (Airline : India).
- Airlines--India.
- Airlines.
- Airlines--Employees--Health and hygiene--Law and legislation--India.
- Crisis management--India.
- Crisis management.
- Physical Description:
- 1 online resource.
- Place of Publication:
- London : SAGE Publications : SAGE Business Cases Originals, 2026.
- Summary:
- IndiGo, considered one of India's most popular airlines, was embroiled in controversy after cancelling 4,500 flights due to a shortage of pilots, unleashing widespread chaos and travel disruptions. The incident, triggered by IndiGo's failure to meet the revised criteria for crew rostering and rest periods, drew criticism to the airline's stronghold over the aviation industry. This case study summarizes the factors that resulted in the crisis, outlining the way forward for the company to rebuild its reputation.
- Notes:
- Description based on XML content.
- ISBN:
- 9798348863579
- OCLC:
- 1579808231
- Publisher Number:
- T302722
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