Artificial intelligence and the future of management : lessons from a project management consultancy / Nicholas Dacre and Fredrik Kockum.

Format:

Book

Author/Creator:

Dacre, Nicholas, author.

Kockum, Fredrik, author.

Series:

SAGE business cases.

SAGE business cases

Language:

English

Subjects (All):

Project management--Case studies.

Project management.

Chatbots--Case studies.

Chatbots.

Artificial intelligence--Case studies.

Artificial intelligence.

Physical Description:

1 online resource.

Place of Publication:

London : SAGE Publications: SAGE Business Cases Originals, 2026.

Summary:

This case examines how a medium-sized European technology consultancy successfully implemented AI chatbots to perform project management functions traditionally handled by middle management. Faced with rapid growth yet committed to maintaining a flat hierarchy, the company developed an innovative solution: three AI-powered chatbots integrated with their internal communication platform. These virtual assistants perform various management tasks, from monitoring working hours and resource allocation to facilitating information sharing and automating routine administrative processes. The case provides insights into how the chatbots were conceived, developed, and implemented, and explores their impact on employee productivity, company culture, and project management effectiveness. It highlights both benefits and challenges of using AI to support project management in non-hierarchical organizational structures. This case study offers lessons for organizations seeking to maintain agile structures whilst scaling operations, particularly those interested in leveraging AI technologies to enhance project management processes.

Notes:

Description based on XML content.

ISBN:

979-83-488-5228-3

OCLC:

1569209022

Publisher Number:

T301053