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Small oversights, big impacts : the role of recognition in team dynamics / Nidhi Maheshwari, Harshita Baru, Rohini Saini.

Sage Business Cases 2026 Annual Collection Available online

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Format:
Book
Author/Creator:
Maheshwari, Nidhi, author.
Baru, Harshita, author.
Saini, Rohini, author.
Series:
SAGE business cases.
SAGE business cases
Language:
English
Subjects (All):
Leadership--Case studies.
Leadership.
Emotions in the workplace--Case studies.
Emotions in the workplace.
Teams in the workplace--Case studies.
Teams in the workplace.
Physical Description:
1 online resource : illustrations.
Place of Publication:
London : SAGE Publications: SAGE Business Cases Originals, 2026.
Summary:
The case explores leadership challenges in a mid-sized information technology services company and focuses on the impact of Maya's management style, specifically regarding team dynamics and employee engagement. The company, known for its technical expertise, struggled with internal issues due to Maya's transactional, results-driven approach, which overlooked the emotional needs of her team. Maya's leadership style, which prioritized performance and client deliverables over employee well-being, has led to low morale, communication breakdowns, and high turnover. The case highlights the importance of understanding personality diversity within a team and the role it plays in fostering cohesion. Maya's lack of emotional intelligence and failure to recognize individual personality traits contributed to a challenging work environment. Prachi, a vocal critic of Maya's approach, advocates for a more people-centered leadership style that emphasizes recognition, transparency, and open communication. Students will be asked to assess the personality dimensions of different team members using the Myers-Briggs Type Indicator (MBTI) framework, analyze how personality diversity contributed to the challenges faced by the team, and propose adaptive strategies to improve team dynamics.
Notes:
Description based on XML content.
ISBN:
979-83-488-0948-5
OCLC:
1569208697
Publisher Number:
T298526

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