Dineout : managing business disruptions / Debjit Roy.

Format:

Book

Author/Creator:

Roy, Debjit, author.

Shukla, Abhishek, author.

Series:

SAGE business cases.

SAGE business cases

Language:

English

Subjects (All):

Business planning--Case studies.

Business planning.

COVID-19 Pandemic, 2020-2023--Economic aspects--Case studies.

COVID-19 Pandemic, 2020-2023.

Physical Description:

1 online resource : illustrations.

Place of Publication:

London : Indian Institute of Management, Ahmedabad, 2022.

Summary:

The case "Dineout: Navigating the COVID-19 Challenge" examines the strategic challenges faced by Dineout, a leading table reservation and restaurant-tech platform in India, during the COVID-19 pandemic. Founded in 2012 by Ankit Mehrotra, Vivek Kapoor, Nikhil Bakshi, and Sahil Jain, Dineout evolved into an end-to-end solution provider for diners and restaurants, offering discovery, reservations, payments, and a range of B2B services to enhance operational efficiency. By December 2019, the platform served over 11 million diners and 10,000 restaurants, driven by innovation and strategic acquisitions. The pandemic disrupted the core dining-out model, as lockdowns, social distancing, and curbs on gatherings forced restaurants to close or shift to takeaway and delivery services. The case highlights the founders' dilemma: whether to adapt the business model to the changing environment or await a return to normalcy, providing insights into strategic decision-making and crisis management in the restaurant-tech industry.

Notes:

Description based on XML content.

ISBN:

979-83-488-5356-3

OCLC:

1569208508

Publisher Number:

T301203