MoSCoW analysis in user engagement in a local government bus station project / Ian Stewart and Yingshuang Shi.

Format:

Book

Author/Creator:

Stewart, Ian, active 2026, author.

Shi, Yingshuang, author.

Series:

SAGE business cases.

SAGE business cases

Language:

English

Subjects (All):

Public works--Case studies.

Public works.

Physical Description:

1 online resource : illustrations.

Place of Publication:

London : SAGE Publications: SAGE Business Cases Originals, 2026.

Summary:

There is a paradox concerning user engagement in construction projects. Users are frequently marginalized in the design process, even though their needs are the principal rationale for project commissioning. This poses challenges for project managers who are responsible for delivering the vision of the architects and designers into the lives of the project owners and users. The following case presents a construction project, a bus station for a local government transportation body. The project was being delivered in the context of the UK Government's 'Soft Landings' scheme for public works, which in part involves identifying and involving users in the project at the early design stage. Initial requirements gathering had created a design with a cost £3 million in excess of the £15 million budget allocated to it. Many of the design features had been promised to the community, but clearly, not everything could be delivered. An imaginative and engaged project manager is shown implementing an agile technique, MoSCoW analysis, to resolve their scope and budget problem, by involving users in decision-making at the early design stage. As an outcome of this application, a range of project benefits are experienced, including cost reduction, stakeholder satisfaction, and enhanced community engagement. All of these are vital gains for a public project. In addition, some challenges in implementation are noted.

Notes:

Description based on XML content.

ISBN:

979-83-488-5392-1

OCLC:

1569209033

Publisher Number:

T301217