Projektowanie procesów biznesowych zorientowanych na klienta / Julita Majczyk.

Format:

Book

Author/Creator:

Majczyk, Julita, author.

Language:

Polish

Subjects (All):

Industrial management.

Physical Description:

1 online resource (124 pages)

Other Title:

Designing customer-oriented business processes

Place of Publication:

Warszawa : Wydawnictwa Uniwersytetu Warszawskiego, 2022.

Summary:

The monograph presents the results of the author's research on the essence of business process management by describing how to implement the six stages of the business process management cycle - analysis, identification, design, implementation, monitoring and redesign. The conceptual contribution is built on the author's many years of experience in this area, both in a research context in service and FMCG companies and in education.

Notes:

Description based on publisher supplied metadata and other sources.

ISBN:

83-235-5899-X

Publisher Number:

https://doi.org/10.7172/978-83-235-5899-6.swwz.12 DOI