Conflicted : how productive disagreements lead to better outcomes / Ian Leslie.

Format:

Book

Author/Creator:

Leslie, Ian, 1972- author.

Standardized Title:

Conflicted: why arguments are tearing us apart and how they can bring us together

Language:

English

Subjects (All):

Conflict management.

Interpersonal conflict.

Communication.

Physical Description:

x, 286 pages : illustrations ; 24 cm

Edition:

First U.S. edition.

Place of Publication:

New York, NY : Harper Business, an Imprint of HarperCollinsPublishers, [2021]

Summary:

"Drawing on advice from the world's leading experts on conflict and communication--from hostage negotiators to marriage therapists to peace activists to rhetoricians--journalist Ian Leslie describes how to turn arguments and conflict into productive disagreements and restore civility to professional, public, and private discourse"-- Provided by publisher.

Contents:

Prologue: The interview

Why we need new ways to argue. Beyond fight or flight ; How conflict brings us closer ; How conflict makes us smarter ; How conflict inspires us

Rules of productive argument. First, connect ; Let go of the rope ; Give face ; Check your weirdness ; Get curious ; Make wrong strong ; Disrupt the script ; Share constraints ; Only get made on purpose ; Golden rule: be real

Staying in the room. The infinite game ; Rules of productive argument summarised ; Toolkit of productive argument.

Notes:

"Originally published as Conflicted: why arguments are tearing us apart and how they can bring us together, in the United Kingdom in 2021 by Faber & Faber Limited."--Title page verso.

Includes bibliographical references (pages 267-275) and index.

Other Format:

Online version: Leslie, Ian, Conflicted

ISBN:

9780062878564

0062878565

OCLC:

1202731204

Publisher Number:

90104345627