Handbook of social exchange theory in organizations / edited by Marjo-Riitta Diehl (associate professor of management, Department of Management Studies, School of Business, Aalto University, Finland), Jacqueline Coyle-Shapiro (professor of management, Jack H. Brown College of Business and Public Administration, California State University) and Russell Cropanzano (professor of organizational behavior, Leeds School of Business, University of Colorado Boulder, USA).

Format:

Book

Contributor:

Diehl, Marjo-Riitta, editor.

Coyle-Shapiro, Jacqueline, editor.

Cropanzano, Russell, editor.

Edward Elgar Publishing, publisher.

Language:

English

Subjects (All):

Organizational behavior--Handbooks, manuals, etc.

Organizational behavior.

Genre:

Electronic books.

Physical Description:

1 online resource (652 pages)

Place of Publication:

Northampton : Edward Elgar Publishing, 2026.

Summary:

"This Handbook provides a comprehensive overview of social exchange theory, exploring its foundations, applications and future directions. It presents an in-depth analysis of exchange relationship dynamics across various organizational contexts, focusing on how workplace bonds influence outcomes and guiding practices. Leading scholars outline the fundamental tenets of social exchange theory, detailing its core principles and limitations, as well as its integration with other theories. Chapters investigate the causes and consequences of both prosocial and counterproductive work behaviors, as well as other key topics including multiplex exchange relationships and reciprocity. The Handbook examines emerging organizational challenges and phenomena through the lens of social exchange theory, highlighting the impact of AI and the gig economy, inclusion, corporate social responsibility and volunteering and work-life balance. Providing an inspiring research agenda, this book critically evaluates the current climate of social exchange theory-based research and identifies topics for future scholarship. This Handbook is a valuable resource for scholars and students of human resource management, business management and employment relations. It is also beneficial for practitioners in management fields who are interested in an evidence-based approach to people management"-- Provided by publisher.

Contents:

Contents: Part I: Fundamentals of social exchange theory in management research

1. Bridging tradition and transformation in social exchange theory / Marjo-Riitta Diehl, Jacqueline A. M. Coyle-Shapiro and Russell Cropanzano

2. The roots: A historical review of social exchange theory / Jacqueline Coyle-Shapiro and Cheistha Kochhar

3. Reciprocity in social exchange / Katsuhiko Yoshikawa, Chia-Huei Wu and Hyun-Jung Lee

4. The fundamental role of trust in social exchange theory / Colette Real, Rosalind H. Searle and Lisa van der Werff

5. Power and status in social exchange / Marius van Dijke and Leander De Schutter

6. Individual differences in exchange relationships: A review of research on social exchange theory / Usman Raja and Saima Naseer

7. Organizational identification shaping social exchange dynamics in the workplace: An integrative approach / Susana M. Tavares

8. Illuminating the importance of discrete emotions for social exchange: An event-oriented approach / Laurie J. Barclay, Tina Kiefer and Jenny H. Wang

9. A multifoci approach to understanding gratitude in organizations: Examining its sources, mechanisms and outcomes within and across social exchange relationships / Liuba Y. Belkin, Dejun Tony Kong and Sean Reilly

10. Negative social exchange processes / Andrea C. Farro, Mary B. Mawritz and Marie S. Mitchell

Part II: Outcomes of social exchange relationships in organizations

11. Social exchange theory, commitment, and other workplace bonds / Howard J. Klein, Marina Schefer and Tammo Straatmann

12. Social and economic exchange: Task performance and organizational citizenship behaviors / B�ard Kuvaas, Catherine Mackintosh and Haien Ding

13. Counterproductive work behavior through the lens of social exchange theory: An overview / Denise Salin and Marjo-Riitta Diehl

14. Social exchange theory and (un)ethical behaviors at work / Babatunde (Tunde) Ogunfowora, Addison Maerz and Yanhong

15. Social exchange theory and employability / Nele De Cuyper, Ans De Vos, Anneleen Forrier and Beatrice Van der Heijden

Part III: Applications of social exchange theory in management research

16. Social exchanges in teams: The next frontier in understanding exchange in social life? / Amanuel G. Tekleab, Lyonel Lauli�e, Mar�ia T. Mart�inez-Larrain and / Ayse Karaca

17. Social exchange theory in leader-member exchange and servant leadership research / Robert C. Liden and Ui Young Sun

18. Revisiting perceived organizational membership: Capturing the social exchange relationship between employees and organizations / Christina L. Stamper and Suzanne S. Masterson

19. Living in perfect harmony (or not)? Unpacking incongruence in multiplex workplace exchange relationships / Jessica Methot, June Shin and Alondrea Hubbard

20. The interplay of professional networking and gender: A social exchange perspective / Caitlin M. Porter, Teodora Tomova Shakur and Peyton Berry

21. Employee-customer social exchange relationships: An overview of the literature and agenda for future research / James J. Lavelle, Deborah E. Rupp, David N. Herda and Aylime Bueno

22. Social exchange theory and volunteer relationships: Understanding volunteer exchange relationships through the lens of the psychological contract / Tim Vantilborgh and Jurgen Willems

23. Transforming a community into a community business: Managing social and economic relationships in community-based enterprises / Christina Hertel and Rossella Rocchino

24. Cultural perspectives of social exchange theory / Yingli Deng, Danila Medvedev, Cynthia S. Wang, Jessica N. Brice and / Angela Y. Lee

Part IV: New directions in social exchange theory based / Management Researach

25. Generation gap or research trap? A critical examination of generation research in social exchange theory / Yannick Griep, Johannes M. Kraak, Cort W. Rudolph and Hannes Zacher

26. Work-life balance through a social exchange framework / Laurens Bujold Steed, Elaine C. Hollensbe and Sharmeen M. Merchant

27. The umbrella concept of care: Insights for social exchange theory from healthcare / Marion Fortin, Erin E. Sullivan and Julia Zwank

28. Inclusion, exclusion, and social exchange / Lynn M. Shore, Beth G. Chung and Michelle A. Dean

29. Corporate social responsibility and social exchange theory: Leveraging the socially responsible exchange framework / Jean-Pascal Gond, Val�erie Swaen and Kenneth De Roeck

30. From dehumanization to action: Reconciling social exchange and displaced aggression through subjective expected utility theory / Constantin Lagios, Patricia Tabarani, Simon Lloyd D. Restubog and / Lintao Wang

31. The intersection of social exchange and organizational politics / Maria Bracamonte, B. Parker Ellen III and Christopher C. Rosen

32. The influence of artificial intelligence on workplace social exchange / Russell Cropanzano, Ksenia Keplinger, Jessi Mariah Rivin and H. Phoenix Van Wagoner

33. A social exchange theory perspective on navigating human-AI interactions in the gig economy / Ksenia Keplinger and Yulia Litvinova

Index.

Notes:

Includes index.

Description based on print record.

ISBN:

9781035322473 (e-book)

Access Restriction:

Restricted for use by site license.