Better service delivery for inclusive growth in the dominican republic / Organisation for Economic Co-operation and Development.

Format:

Book

Author/Creator:

Organisation for Economic Co-operation and Development, author.

Series:

OECD public governance reviews.

OECD public governance reviews

Language:

English

Subjects (All):

Public administration--Dominican Republic.

Public administration.

Physical Description:

1 online resource (244 pages).

Place of Publication:

Paris, France : Organisation for Economic Co-operation and Development, [2017]

Summary:

This Review focuses on improving access to quality and timely services for citizens as a means to facilitate inclusive growth in the Dominican Republic. Despite its macroeconomic performance in the last decade, poverty and levels of inequalities remain high in the Dominican Republic. At the same time, citizens report limited satisfaction with the quality and access to services in the country, often reflected in less than optimal outcomes in areas such as health, transport or education. The review's focus on service delivery offers the opportunity to apply the concepts and tools of public governance at an operational level and with immediate implications for the government-citizen relationship. The inclusion of multidisciplinary good practices, collected through OECD work on public sector management, digital government, innovation or administrative simplification, allows a comprehensive but integrated assessment of the use of public policy levers for optimizing service design and delivery. By covering aspects relating both to the competence of government - in terms of the quality, timeliness and effectiveness of public services - and to the principles governing the provision of services - including engagement, accountability or inclusiveness, this review identifies policy recommendations to improve access, coverage and quality of public services, regardless of income levels, location and other social and economic factors

Notes:

Description based on print version record.

ISBN:

9789264264144

9264264140