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Denmark : efficient e-Government for smarter public service delivery.

OECD Global Available online

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Format:
Book
Government document
Author/Creator:
Organisation for Economic Co-operation and Development.
Series:
OECD e-government studies.
OECD e-Government studies
Language:
English
Subjects (All):
Internet in public administration--Denmark.
Internet in public administration.
Electronic government information--Denmark.
Electronic government information.
Physical Description:
1 online resource (306 p.)
Place of Publication:
Paris : OECD, c2010.
Language Note:
English
Summary:
This review is the first to analyse e-government at the country level using a revised framework designed to capture the new challenges faced by countries today. It highlights the richness of initiatives and actions taken by Denmark in relation to a number of areas, including the impact of e-government on public sector modernisation and efficiency efforts, the impact of e-government organisational structure and arrangements on e-government development and administration, the need to address issues related to user take-up and the assessment of benefits realisation of e-government projects. As these are not unique to Denmark, but are commonly shared by a number of OECD countries, the study provides useful tools to support e-government policy making in all OECD countries.
Contents:
Towards a more User-centric Approach to Public Service Delivery
The Governance Framework for E-Government Implementation
Annex A. Experiences from other OECD members
Bibliography
Realising the Benefits of E-Government
Annex E. Glossary
Assessment and Proposals for Action
Foreword
Annex D. Methodology
Annex C. Survey results
The Impact of E-Government on the Public Sector Modernisation and Efficiency Efforts
Annex B. Reaping the Benefits of Cloud Computing, Web 2.0 and Open Data: OECD Country Experiences
Introduction
Avant-propos.
Notes:
Description based upon print version of record.
Includes bibliographical references.
ISBN:
1-282-94481-9
9786612944819
92-64-08711-7
OCLC:
700702063

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