Beyond Coding.

Format:

Book

Author/Creator:

Tuffley, David, author.

Language:

English

Subjects (All):

Computer science--Textbooks.

Computer science.

Information technology--Textbooks.

Information technology.

Physical Description:

1 online resource

Place of Publication:

[Place of publication not identified] Griffith University [2025]

Language Note:

In English.

Summary:

In today's competitive IT industry, technical skills alone are no longer enough to succeed. This book teaches essential soft skills that transform technical professionals into complete IT leaders. You will master clear communication for diverse audiences, build strong teams through collaboration and conflict resolution, and solve complex problems with structured thinking. The guide covers time management techniques, project management fundamentals, and stakeholder delivery methods. Additional modules address professional ethics, customer relations, cultural awareness, leadership influence, and personal growth. These practical skills complement your technical knowledge, creating competitive advantages in today's IT industry. The book provides frameworks, tools, and strategies that help you advance your career, lead projects successfully, and adapt to changing workplace demands.

Contents:

Introduction

CHAPTER 1. COMMUNICATION SKILLS FOR IT PROFESSIONALS

CHAPTER 2. TEAMWORK & COLLABORATION

CHAPTER 3: PROBLEM-SOLVING & CRITICAL THINKING

CHAPTER 4. TIME MANAGEMENT & ORGANIZATION

CHAPTER 5: PROJECT MANAGEMENT FUNDAMENTALS

CHAPTER 6: PROFESSIONAL ETHICS & RESPONSIBILITY

CHAPTER 7: CUSTOMER SERVICE & CLIENT RELATIONS

CHAPTER 8: CULTURAL AWARENESS AND INCLUSIVITY

CHAPTER 9: LEADERSHIP AND INFLUENCE

CHAPTER 10: PERSONAL DEVELOPMENT

Version History

Notes:

Description based on print resource