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EMarketing: The Essential Guide to Marketing in a Digital World

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Format:
Book
Author/Creator:
Stokes, Rob, author.
Language:
English
Subjects (All):
Business--Textbooks.
Business.
Marketing--Textbooks.
Marketing.
Physical Description:
1 online resource
Edition:
6th Edition
Place of Publication:
Cape Town, South Africa Red & Yellow 2018.
Language Note:
In English.
Summary:
The newly updated edition - based on Quirk's unique Think, Create, Engage, Optimise structure and processes - includes chapters on the latest marketing trends as well as updated facts and figures and all new real-world case studies showing the application of digital best practice. Other important updates include: Expansion of the THINK section to better position itself as a platform for approaching the rest of the book and the marketing process overall. Enormous improvements to the Market Research and Strategy chapters and the addition of a Content Strategy chapter. New Usability Design chapter. Expansion of the Video Marketing and Mobile chapters to reflect the growing importance of these areas in the digital landscape.
Contents:
Part One: Think
Chapter 1 Strategy and context
Chapter 2 Understanding customer behavior
Chapter 3 Data-driven decision making
Chapter 4 Market research
Part Two: Create
Chapter 5 User experience (UX) design
Chapter 6 Web development and design
Chapter 7 Mobile channels and apps
Chapter 8 Search engine optimisation (SEO)
Chapter 9 Digital copywriting
Chapter 10 eCommerce
Part Three: Engage
Chapter 11 Search advertising
Chapter 12 Online advertising
Chapter 13 Social media advertising
Part Four: Retain
Chapter 14 Customer relationship management
Chapter 15 Content marketing strategy
Chapter 16 Social media platforms
Chapter 17 Social media strategy
Chapter 18 Direct marketing: email and mobile
Chapter 19 Video marketing
Part Five: Optimise
Chapter 20 Conversion optimisation
Chapter 21 Data analytics
Chapter 22 Appendix: Understanding the Internet
Chapter 23 Last words
Notes:
Description based on online resource

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