Concepts of Product Support in an International Industrial Equipment Corporation

Format:

Conference/Event

Author/Creator:

Salway, Roger A., author.

Conference Name:

32nd Annual Earthmoving Industry Conference (1981-04-06 : Peoria, Illinois, United States)

Language:

English

Physical Description:

1 online resource

Place of Publication:

Warrendale, PA SAE International 1981

Summary:

Minimizing equipment downtime is a central concern of this conference. Fundamental to this concern is the need to define and measure the elements that significantly influence equipment downtime. The requirement for in-field management information led to the design of the Deere and Company Total Reliability Analysis of Customer Equipment System (T.R.A.C.E.). T.R.A.C.E. measures in a timely and cost effective way, product reliability and life cycle costs, product serviceability, dealer service performance, and provides a means of improving parts service effectiveness

Notes:

Vendor supplied data

Publisher Number:

810689

Access Restriction:

Restricted for use by site license