Communication Skills Development: Practical Implications for a Culture of Safety in Aviation Maintenance Purdue University

Format:

Conference/Event

Author/Creator:

Armentrout, Christy, author.

Conference Name:

SAE Airframe/Engine Maintenance & Repair Conference & Exposition (1998-11-09 : Long Beach, California, United States)

Language:

English

Physical Description:

1 online resource

Place of Publication:

Warrendale, PA SAE International 1998

Summary:

The negative consequences of unsafe behaviors on the job heavily contribute to the rising costs of doing business in terms of both organization dollars and diminished human quality of life. Developing a safety culture provides a positive proactive approach toward creating a working environment where safety is a top priority. An integral part of accomplishing this task is directly related to training individuals on how the interactions that occur among organizational members and the messages their behaviors send influence others' behaviors. This can be best addressed through communication skill development initiatives including mutual responsibility, trust, avoiding punitive strategies and facilitating assertiveness

Notes:

Vendor supplied data

Publisher Number:

983113

Access Restriction:

Restricted for use by site license