Tasks Required of Automotive Service Industry Technicians in the Year 2000 Illinois Central College

Format:

Conference/Event

Author/Creator:

Donovan, Roger F., author.

Conference Name:

SAE International Congress & Exposition (1993-03-01 : Detroit, Michigan, United States)

Language:

English

Physical Description:

1 online resource

Place of Publication:

Warrendale, PA SAE International 1993

Summary:

Purpose: The purpose of the study was to develop a list of the tasks that must be mastered by automotive service industry technicians for efficient and effective repair of automobiles in the year 2000. Using a modified Delphi technique this study investigated the following research questions:Findings: Two criteria were used to analyze the data, priority and consensus. Four categories where used to organize the findings: high-priority /high-consensus, high-priority/low-consensus, low-priority/high-consensus, and low-priority/low-consensus.The majority of the tasks received high-priority ratings: 264 tasks received high-priority/high-consensus ratings; 212 tasks received high-priority/low-consensus ratings; 30 tasks received low-priority/high-consensus ratings; and 103 tasks received low-priority/low-consensus ratings.Of the 93 new tasks identified, 61 received high-priority/high-consensus ratings, 22 received high-priority/low-consensus ratings, 2 received low-priority/high consensus ratings and 8 received low-priority/low-consensus rating. Although the panel did not recommend removing any tasks, 14 tasks received extremely low ratings

Notes:

Vendor supplied data

Publisher Number:

931030

Access Restriction:

Restricted for use by site license