Measuring the Impact of Human Factors Interventions Galaxy Scientific Corporation

Format:

Conference/Event

Author/Creator:

Johnson, William B., author.

Conference Name:

Advances In Aviation Safety Conference & Exposition (2000-04-11 : Daytona Beach, Florida, United States)

Language:

English

Physical Description:

1 online resource

Place of Publication:

Warrendale, PA SAE International 2000

Summary:

Human Factors interventions compete for resources in an airline maintenance environment. Senior managers ask for measures to show how human factors interventions can affect the "bottom line". They want to know the return on investment in human factors. This paper looks at research, in progress, that has the goal of reducing installation errors in heavy aircraft maintenance. Working with two large carriers and a large repair station, the project has established the goal of a 50 percent reduction in selected error categories. The paper summarizes the rationale for the research and the current state of the research project. We describe the data collection methods, the plans to develop interventions, and the challenges expected as we quantify the return on investment

Notes:

Vendor supplied data

Publisher Number:

2000-01-2091

Access Restriction:

Restricted for use by site license