Study on the Environment of Subway Stations from the Passengers' Perception: A Case Study of Shenzhen Metro School of Architecture and Urban Planning, Shenzhen Universi

Format:

Book

Conference/Event

Author/Creator:

Wu, Xiangyang, author.

Contributor:

Gan, Xuanci

Conference Name:

2025 8th International Conference on Traffic Transportation and Civil Architecture (ICTTCA 2025) (2025-04-18 : Tianjin, China)

Language:

English

Physical Description:

1 online resource cm

Place of Publication:

Warrendale, PA SAE International 2025

Summary:

As a part of high-capacity public transportation system, subway stations necessitate evaluations from passengers' perspective, which is the goal of this study. It took Shenzhen Metro as an object, employing field observations and questionnaire interviews as primary methods. The questionnaire was structured across four dimensions: subjects demographics, travel routines and in-station experiences, evaluations of wayfinding systems and facilities, and suggestions for improvements. Data analysis reveals that the majority of the subjects use the subway for daily commuting, and the congestion spots are concentrated at station entrances/exits, security checkpoints, vertical circulation points, and train door zones. The subjects' overall satisfaction with Shenzhen Metro is quite high, driven primarily by wayfinding signage efficacy, route fluency (entry/exit/transfer), and safety perceptions. Subway station design should take spatial layouts and passenger flow optimization into consideration to alleviate congestion, while ensuring clear passenger awareness of emergency evacuation routes. Additionally, integrating auxiliary functions such as luggage storage, cultural exhibition, dining/retail and so on are expected. These findings can be references for metro station plan, design, and operational management

Notes:

Vendor supplied data

Publisher Number:

2025-99-0230

Access Restriction:

Restricted for use by site license