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The Art of Focused Conversation, Second Edition : More Than 100 Ways to Access Group Wisdom in Your Organization / edited by R. Brian Stanfield and Jo Nelson.
- Format:
- Book
- Language:
- English
- Subjects (All):
- Communication in management.
- Conversation.
- Decision making.
- Physical Description:
- 1 online resource (370 pages)
- Edition:
- Second edition.
- Place of Publication:
- Gabriola Island, BC : New Society Publishers, [2024]
- Summary:
- The Art of Focused Conversation is the comprehensive, best-selling, practical guide to group communication and participatory decision-making. Based on over 60 years of meticulous research and proven science, this fully updated and revised edition includes 125 sample conversations that can be adapted to any situation.
- Contents:
- Front Cover
- Praise
- Title Page
- Rights Page
- Contents
- Preface
- Introduction
- Part 1. Theory and Practice
- Chapter 1. Why Do Organizations Need Conversations?
- Chapter 2. The Focused Conversation Method: An Overview
- Chapter 3. The Structure of the Focused Conversation Method
- Chapter 4. How Science Supports Focused Conversations
- Chapter 5. Preparing a Focused Conversation from Scratch
- Chapter 6. Leading a Focused Conversation
- Chapter 7. Troubleshooting: Common Problems and Suggested Solutions
- Part 2. Introduction to the Sample Conversations
- Section A. Conversations for Preparation and Planning
- Section B. Decision-Making Conversations
- Section C. Managing and Supervising Conversations
- Section D. Conversations for Reviewing and Evaluating
- Section E. Conversations for Coaching and Mentoring
- Section F. Supporting Diversity and Belonging
- Section G. Resolving Conflict
- Section H. Guiding Personal and Celebrative Reflections
- Section I. Connecting Work and Life
- Appendix 1. Possible Tangible Beginning Points for Focused Conversations
- Appendix 2. Sample Questions at Each Level
- Appendix 3. The Flow of a Focused Conversation
- Appendix 4. Guide for Preparing a Conversation
- Appendix 5. Focused Conversation Preparation Worksheet
- Appendix 6. Example: A Conversation Plan Using the Worksheet
- Appendix 7. Example: A Conversation with Typical Answers
- Appendix 8. Informal Conversations
- Appendix 9. Using the Focused Conversation Method with Other ToP Methods
- Appendix 10. Introduction to Image Change
- Appendix 11. Other Methods That Follow the ORID Process
- Bibliography
- Index
- About ICA
- About the Authors
- About New Society Publishers
- A Guide to Responsible Digital Reading.
- Notes:
- Description based on publisher supplied metadata and other sources.
- Description based on print version record.
- Includes bibliographical references and index.
- ISBN:
- 9781771424011
- 177142401X
- 9781550928051
- 1550928058
- OCLC:
- 1452596681
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