Modernizing Public Administration with New Digital Advancements.

Format:

Book

Author/Creator:

Akman, Elvettin, author.

Akman, Çiğdem, author.

Language:

English

Subjects (All):

Public administration--Data processing--Management.

Public administration.

Artificial intelligence.

Physical Description:

1 online resource (410 pages)

Edition:

1st ed.

Place of Publication:

Hershey : IGI Global Scientific Publishing, 2025.

Summary:

Digital Transformation in public administration is reshaping how governments operate, deliver services, and interact with citizens. Emerging technologies such as artificial intelligence, big data, and mobile applications enable more efficient, transparent, and citizen-focused governance. These advancements not only streamline administrative processes but also foster open government, cross-border collaboration, and greater public engagement. As societies become increasingly connected, adapting public administration systems to leverage digital tools is essential for meeting modern governance challenges and maintaining public trust. Modernizing Public Administration With New Digital Advancements presents the new technological improvements applied in public administration systems of different countries, their effects, and contributions. It puts forth different best practices of various countries in public administration as well as technology applications and digital developments. Covering topics such as artificial intelligence, local government, and transparent governance, this book is an excellent resource for researchers, students, practitioners, and more.

Contents:

Preface

Chapter 1. Digital Public Administration Research, Bibliometric Trends, and Future Directions

Chapter 2. The Impact of Digital Technologies on Public Administration: Opportunities and Challenges

Chapter 3. From e-Government to Digital Government: A New Era in Public Administration

Chapter 4. Examining Open Government Data in Public Administration: Past, Present, and Future

Chapter 5. Promoting Public Value Creation Through the Use of Digital Technologies

Chapter 6. AI in Public Administration: Transforming Governance and Public Services

Chapter 7. Artificial Intelligence-Induced Algorithmic Bias in Public Services: A Framework for Fair and Transparent Governance

Chapter 8. AI-Based Chatbots in Public Service Delivery: The Case of BAGBI in Türkiye

Chapter 9. Artificial Intelligence (AI) Policies in Public Administration: The Case of Estonia

Chapter 10. Organizational Dynamics of AI Integration in Italian Public Administration: A Case Study of INPS

Chapter 11. The Artificial Intelligence Policy of Italy

Compilation of References

About the Contributors

Index.

Notes:

Description based on publisher supplied metadata and other sources.

ISBN:

979-83-373-1486-0

OCLC:

1536010173