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Transforming healthcare through negotiation : a guide to success in medicine, care delivery, and the business of health.
- Format:
- Book
- Author/Creator:
- Lee, Stacey B.
- Language:
- English
- Subjects (All):
- Medical care.
- Negotiation.
- Patient Care.
- Negotiating.
- Medical Subjects:
- Patient Care.
- Negotiating.
- Physical Description:
- 1 online resource
- Place of Publication:
- Abingdon, Oxon ; New York, NY : Routledge, 2026.
- Contents:
- Cover
- Endorsement Page
- Half Title
- Title Page
- Copyright Page
- Table of Contents
- Preface
- Acknowledgments
- About the Author
- Part I Building the HEAR Foundation
- Navigating Part I: Your Roadmap to Understanding the Core Elements of Healthcare Negotiation
- The HEAR Framework
- Chapter 1: The HEAR Approach" Overview
- Chapter 2: The Relational Mindset
- Chapter 3: Healthcare-Specific Strategies
- Core Components of HEAR
- Chapter 4: Empowerment
- Chapter 5: Acknowledgment
- Chapter 6: Recasting
- Making Part I Work for You
- Chapter 1 The HEAR Approach": An Overview of Transformative Healthcare Negotiation
- The Shortcomings of Traditional Negotiation Approaches in Healthcare
- The Critical Need for Healthcare-Specific Negotiation Skills
- Introducing the HEAR Approach"
- The Relational Mindset
- Healthcare-Specific Strategies
- Empowerment
- Acknowledgment
- Recasting
- What Healthcare-Specific Negotiations Look Like
- What HEAR Tools and Practices Look Like
- Conclusion: Empowering Transformative Healthcare Negotiations
- Key Takeaways
- Notes
- Chapter 2 The Relational Mindset: The Foundation of the HEAR Approach"
- Flaws in Transactional "Win-Lose" Approaches to Healthcare Negotiations
- Defining the Relational Mindset
- Transitioning to a Relational Mindset in Healthcare
- Psychological Foundations of the Relational Mindset
- Emotional Intelligence
- Theory of Mind
- Relational Mindset Tools and Practices: Empathy Mapping
- Step-by-Step Empathy Mapping Guide
- What Empathy Mapping Looks Like
- Using the Empathy Map to Guide Negotiation Strategy and Communication
- Tailor Communication and Build Rapport
- Address Underlying Concerns and Emotions
- Align Proposals with Motivations and Anticipate Reactions
- Facilitate Collaboration and Integration
- Overcoming Barriers to Adopting a Relational Mindset
- Setting the Stage for Effective Healthcare Negotiations: Defining Your Purpose
- Conclusion: Integrating the Relational Mindset with the HEAR Approach"
- Notes
- Chapter 3 Mastering Multifaceted Negotiations in and Across Healthcare's Three Pillars
- Understanding the Interplay of Medicine, Care Delivery, and Business
- The Practice of Medicine in the Operating Room: Where Clinical Expertise Meets Compassionate Care
- The Delivery of Care in the Exam Room: Orchestrating Patient-Centered Care Experiences
- The Business of Health in the Boardroom: Navigating Healthcare's Economic Landscape
- The Ever-Present Cost Consideration Across Healthcare
- The Interconnectedness of Healthcare Pillars
- Mastering Trilingual Negotiation Skills
- Conclusion: The Value of Healthcare-Specific Negotiation Strategies
- Notes:
- Electronic reproduction. London Available via World Wide Web.
- Other Format:
- Print version:
- Print version: Lee, Stacey B. Transforming Healthcare Through Negotiation
- ISBN:
- 9781040381298
- 1040381294
- 9781003336013
- 1003336019
- 9781040381250
- 1040381251
- Publisher Number:
- 90103963103
- CIPO000264829
- Access Restriction:
- Restricted for use by site license.
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