Digital Co-Production of Public Services : Citizens, Challenges and Cases.

Format:

Book

Author/Creator:

Brandsen, Taco.

Contributor:

Edward Elgar Publishing, publisher.

Series:

Policy, administrative and institutional change series

Language:

English

Subjects (All):

Participation.

Electronic government information.

Physical Description:

1 online resource (204 pages)

Edition:

1st ed.

Place of Publication:

Cheltenham, UK : Edward Elgar Publishing Limited, [2026]

Summary:

This is an open access title available under the terms of a CC BY-NC-ND 4.0 License. It is free to read, download and share via Elgaronline.com.This timely book examines the function, efficacy and emerging challenges of using digital co-production in public administrations as digital tools become increasingly prevalent in society.

Contents:

Contents: 1. Digital co-production of public services: An Introduction / Taco Brandsen, Ina Radtke, A. Paula Rodriguez Müller and Trui Steen

Part I: Foundations of digital co-production

2. The challenges and contradictions of digital co-production / Veiko Lember

3. Mapping pre-conditions for (sustained) participation in digital co-production / Laurien Coenen

Part II: Emerging trends in digital co-production

4. Artificial intelligence for co-production: Existing solutions and research directions / Nicolas Bono Rossello, Anthony Simonofski and Annick Castiaux

5. Co-production and nudging in the digital era: Enhancement of public services? / Maddalena Sorrentino and Laura Iacovone

Part III: Practical applications and challenges in the lifecycle of digital co-production

6. How can digital co-design be carried out? A summary of the tools and interactions between service users, designers, and public servants in digital co-design / Nathalie Haug

7. A blended social interaction and learning framework for the use of digital tools in co-production / Daniel Masterson and Marlene Ockander

8. Digital co-assessment of public services and policies: A step forward or a trade-off too far? / A. Paula Rodriguez Müller

9. Critical decisions in keeping stakeholders engaged: A process perspective on digital collaborative platforms / Ina Radtke and Taco Brandsen

10. Practical recommendations / Taco Brandsen, Ina Radtke, A. Paula Rodriguez Müller and Trui Steen.

Notes:

Includes bibliographical references and index.

Creative Commons Attribution - NonCommercial - NoDerivatives 4.0 International CC BY-NC-ND 4.0 cc https://creativecommons.org/licenses/by-nc-nd/4.0/

Description based on publisher supplied metadata and other sources.

Part of the metadata in this record was created by AI, based on the text of the resource.

ISBN:

1-03-538433-7

1-03-532429-6

9781035324293

OCLC:

1572228029