What AI can teach us about designing better KPIs / Balázs Kovács.

Format:

Book

Author/Creator:

Kovács, Balázs, author.

Series:

MITSloan management review ; reprint 67308.

MITSloan management review ; reprint 67308

Language:

English

Subjects (All):

Organizational effectiveness--Measurement.

Organizational effectiveness.

Artificial intelligence--Business applications.

Artificial intelligence.

Physical Description:

1 online resource (9 pages)

Edition:

[First edition].

Place of Publication:

[Place of publication not identified] : MIT Sloan Management Review, 2026.

Summary:

Organizations everywhere fall prey to Goodhart's law: "When a measure becomes a target, it ceases to be a good measure." A corporate fixation on metrics can lead to narrow optimization and gaming behaviors that ultimately harm the business. An alternative to traditional solutions like balanced scorecards and KPIs: strategies drawn from AI and machine learning research that organizations can use to rethink their approach to metrics and continue to reap the benefits of performance measurement.

Notes:

OCLC-licensed vendor bibliographic record.

OCLC:

1572715999

Publisher Number:

53863MIT67308