My Account Log in

1 option

Creating a Hospitality LGBTQ+ Health Care Clinic / Eric D. Olson, Jeffrey J. Olson.

Sage Business Cases 2025 Annual Collection Available online

Sage Business Cases 2025 Annual Collection
Format:
Book
Author/Creator:
Olson, Eric D., author.
Olson, Jeffrey J., author.
Series:
SAGE business cases.
SAGE business cases
Language:
English
Subjects (All):
Sexual minorities.
Physical Description:
1 online resource.
Place of Publication:
London : International CHRIE, 2025.
Summary:
LGBTQ+ healthcare clinics have been created in the past several years to provide health care in a safe and welcoming environment for the LGBTQ+ community. This case study examines how hospitable servicescape can be used to create an LGBTQ+ health clinic for a regional healthcare organization in a post-COVID environment. Utilizing a framework for creating an LGBTQ+ health clinic, learners will discuss key issues and challenges in the intersection of hospitable service design and theoretical frameworks at the health care, hospitality, and service design for an underserved community.
Notes:
Description based on publisher supplied metadata and other sources.
ISBN:
9781071982389
1071982389
OCLC:
1483993274

The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.

My Account

Shelf Request an item Bookmarks Fines and fees Settings

Guides

Using the Library Catalog Using Articles+ Library Account