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Creating a Hospitality LGBTQ+ Health Care Clinic / Eric D. Olson, Jeffrey J. Olson.
- Format:
- Book
- Author/Creator:
- Olson, Eric D., author.
- Olson, Jeffrey J., author.
- Series:
- SAGE business cases.
- SAGE business cases
- Language:
- English
- Subjects (All):
- Sexual minorities.
- Physical Description:
- 1 online resource.
- Place of Publication:
- London : International CHRIE, 2025.
- Summary:
- LGBTQ+ healthcare clinics have been created in the past several years to provide health care in a safe and welcoming environment for the LGBTQ+ community. This case study examines how hospitable servicescape can be used to create an LGBTQ+ health clinic for a regional healthcare organization in a post-COVID environment. Utilizing a framework for creating an LGBTQ+ health clinic, learners will discuss key issues and challenges in the intersection of hospitable service design and theoretical frameworks at the health care, hospitality, and service design for an underserved community.
- Notes:
- Description based on publisher supplied metadata and other sources.
- ISBN:
- 9781071982389
- 1071982389
- OCLC:
- 1483993274
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