Implementing change at the Sunnyhill Health & Racquet Club / Chris Chard, Liam McCrory, Kirsty Spence, and Matthew Milligan.

Format:

Book

Author/Creator:

Chard, Chris, author.

McCrory, Liam, author.

Spence, Kirsty, author.

Milligan, Matthew, author.

Series:

SAGE business cases.

SAGE business cases

Language:

English

Subjects (All):

Organizational behavior--Case studies.

Organizational behavior.

Management--Case studies.

Management.

Tennis clubs--Case studies.

Tennis clubs.

Physical Description:

1 online resource : illustrations.

Other Title:

Implementing change at the Sunnyhill Health and Racquet Club

Place of Publication:

London : Human Kinetics, Inc, 2022.

Language Note:

English.

Summary:

In this case, challenges related to enacting change within a small, private, not-for-profit tennis club in a wealthy suburban community are considered. David Wilson, President of the Sunnyhill Health & Racquet Club, is tasked with developing a plan to address areas of concern within the club's physical infrastructure toward possible upgrading of the club. With a diverse range of members (and their associated interests) and community stakeholders gathering to influence the decision, the case presented allows for rich discussion on change management strategies. Indeed, as Wilson is met with severe resistance to a unilaterally designed grandiose design by these constituents, it is subsequently left to him and a third-party team of analysts to present a spectrum of plans to both address the issues at the club and meet members' various needs and wants.

Notes:

Description based on publisher supplied metadata and other sources.

ISBN:

1-5296-2034-1

9781529620344

OCLC:

1362531379